Copy of Scheduling Coordinator

Stocker Chevrolet, Inc.•State College, PA

About The Position

Stocker Subaru is hiring a full-time Scheduling Coordinator for its Subaru Service department. The role handles customer communications and service appointment scheduling, including verifying parts availability and following up with customers who need service. The position pays $16.00 per hour and is scheduled Monday through Friday on the day shift.

Requirements

  • Good verbal communication skills.
  • Good listening skills.
  • Good typing and computer skills.
  • Good attendance; reliability and punctuality.
  • A positive attitude.

Responsibilities

  • Answer inbound customer calls, address inquiries, and provide assistance.
  • Schedule service appointments for Subaru customers.
  • Verify that necessary parts are available for scheduled appointments.
  • Update outbound mailer manifests and maintain accurate records of outbound mail communications.
  • Respond to inbound customer relationship management leads from people interested in Subaru services.
  • Send customers important information by mail and email.
  • Make outbound calls to customers who need service or follow-up.
  • Perform other duties as assigned by the manager.

Benefits

  • 401(k) with matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
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