Scheduling Coordinator and Medical Assistant- Outpatient Orthopedics

TriHealth • Kenwood, OH

56d • Onsite

About The Position

Join TriHealth’s Orthopedic & Spine team as a Medical Assistant, where you’ll work side-by-side with leading providers delivering hands-on, patient-centered care. In this role, you’ll support a variety of orthopedic specialties—helping patients through injury, recovery, and improved mobility. You’ll gain valuable clinical experience in a fast-paced, team-oriented environment, with opportunities to grow your skills while making a meaningful difference in each patient’s journey back to an active, pain-free life. We offer career growth opportunities, a comprehensive benefits package, and competitive pay based on level of education and experience. Apply today and grow your career with a team that truly values you.

Requirements

• High School Degree in Healthcare
• Clerical background with general computer skills and Knowledge in medical terminology
• EKG
• Injections
• Venipuncture
• Performance of common lab tests according to establish CLIA guidelines and TriHealth policy
• Experience in medical/physician office setting

Responsibilities

• Performs all responsibilities related to scheduling participants for specialist and routine appointments both internally and externally with many different providers and areas of specialty.
• Coordinates scheduling of participants within multiple departments internally including nursing, transportation and therapy at three different sites.
• Follows all scheduling procedures and completes scheduling paperwork accurately and timely.
• Communicates appropriately with customers, transportation and other departments.
• Demonstrates strong customer service skills and appropriate judgement related to phone and in-person interactions.
• Answers phone calls promptly and courteously pertaining to setting up appointments.
• Relays accurate and complete messages to the appropriate person.
• Demonstrates organizational skills in the management of participant appointments/tests/procedures and ensures a smooth and thorough process.
• Ensures all medical records are retrieved from outside providers and forwards information to the medical records department for scanning purposes.
• Exhibits professional image and behavior toward patients, visitors, physicians and employees and creates a positive impression consistent with professional etiquette.
• Demonstrates proficiency in assisting with medical procedures on adults and children.
• Demonstrates flexibility and/or initiative in seeking or accepting additional assignments, and a willingness to learn.
• Exhibits dependability in areas such as attendance, punctuality and the timely performance of duties.
• Maintains the safety and cleanliness of the treatment area.
• Demonstrates knowledge of the principles of clean and sterile procedures in the use of medical equipment.
• Performs clerical duties, including interpreting scheduling requests, scheduling appointments and/or tests and maintaining medical records for participants, both internally and externally with many different providers and areas of specialty.
• Coordinates scheduling of participants within multiple departments internally including nursing, transportation and therapy at three different sites.
• Has the interpersonal skill to communicate with respect and compassion to customers.
• Communicates information through various telecommunication devices including Epic, Misys and Outlook.
• Assists in coordinating participants flow concerning appointments and or tests.
• Assists the physician in examination and treatment of patients, performing miscellaneous delegated duties under the direction of physician.
• Interviews patients, measures vital signs, such as pulse rate, temperature, blood pressure, weight, and height, and records information on patients' charts, and prepares treatment rooms for examination of patients.
• Cross-trained to perform duties to enhance efficiency and continuity of delivery of patient care; work cooperatively within the team concept demonstrating flexibility, motivation and commitment to quality patient care.
• Patient related duties, medical record maintenance/documentation, and safety/environmental duties.

Benefits

• medical
• dental
• vision
• paid time off
• retirement plans
• tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED