Surgical Scheduling Coordinator II - Orthopedics

Mount Sinai Health System•New York, NY

About The Position

Responsible for scheduling daily DAS and Ambulatory OR surgeries and procedures for adult and pediatric patients. The role supports front-office operations to help ensure smooth patient care, including registration, scheduling, and pre- and post-operative follow-up calls. It also involves contacting insurance providers for preauthorization of surgical procedures and diagnostic testing and participating in process-improvement initiatives to coordinate care.

Requirements

Three years of scheduling experience.
Two years of experience in a clinical setting; experience in a medical practice environment is preferred.

Nice To Haves

Associate degree preferred.
Certificate in Medical Technology preferred.
Certificate in ICD-9 preferred.
Certificate in CPT coding preferred.
Clinical experience in a medical practice environment preferred.

Responsibilities

Coordinate all OR surgeries and procedures.
Monitor front-office workflow and make adjustments to support optimum service delivery.
Verify patient demographics and obtain insurance pre-certification for all OR surgeries and procedures.
Obtain patient medical clearance.
Resolve patient issues and answer questions about policies and procedures.
Place surgical confirmation calls one day before a scheduled surgery or procedure.
Schedule post-operative follow-up visits with providers.
Liaise between referring physicians and surgeons to communicate clinical data and determine OR scheduling.
Train and mentor other Surgical Scheduling Coordinators or less senior staff in the unit.
Collect and distribute paperwork to internal and external parties to coordinate surgeries.
Record hospital reservation and pre-admit data in the CERNER system.
Perform other duties and responsibilities as assigned.