Surgical Scheduling Coordinator II - Orthopedics

Mount Sinai Health Systems•New York, NY

1d•$23 - $35

About The Position

The Surgical Scheduling Coordinator II is responsible for scheduling daily DAS and Ambulatory OR surgeries and procedures for adult and pediatric patients. The role supports front office operations to promote smooth patient care, including registration, scheduling, and pre- and post-operative patient calls. The coordinator contacts insurance providers to obtain preauthorization for surgical procedures and diagnostic testing and participates in process improvement initiatives to improve care coordination.

Requirements

Three years of scheduling experience, including two years of experience in a clinical setting, preferably in a medical practice environment.

Nice To Haves

Associate degree preferred.
Certificate in Medical Technology preferred.
Certificate in ICD-9 preferred.
Certificate in CPT coding preferred.

Responsibilities

Coordinate all OR surgeries and procedures.
Monitor front office workflow and make adjustments to support optimum service delivery.
Verify patient demographics and obtain insurance pre-certification for OR surgeries and procedures.
Obtain patient medical clearance.
Resolve patient issues and answer questions about policies and procedures.
Place confirmation calls one day before scheduled surgeries or procedures.
Schedule post-operative follow-up visits with providers.
Act as a liaison between referring physicians and surgeons to communicate clinical data and determine OR scheduling.
Train and mentor other Surgical Scheduling Coordinators or less senior staff in the unit.
Collect and distribute paperwork to internal and external parties to coordinate surgeries.
Record hospital reservation and pre-admit data in the CERNER system.
Perform other duties and responsibilities as assigned.