Surgical Scheduling Coordinator II - Orthopedics

Mount Sinai Health System•New York, NY

19h

About The Position

The Surgical Scheduling Coordinator II schedules daily DAS and Ambulatory OR surgeries and procedures for adult and pediatric patients. The position supports front office operations to help ensure smooth patient care, including registration, scheduling, and pre- and post-visit follow-up calls. The coordinator contacts insurance providers to obtain preauthorization for surgical procedures and diagnostic testing and participates in process-improvement initiatives to support care coordination.

Requirements

Three years of scheduling experience, including two years of experience in a clinical setting; experience in a medical practice environment is preferred.

Nice To Haves

Associate degree preferred.
Certificate in Medical Technology preferred.
Certificate in ICD-9 preferred.
Certificate in CPT coding preferred.

Responsibilities

Coordinate all OR surgeries and procedures.
Monitor front office workflow and adjust it to ensure optimum service delivery.
Verify patient demographics and obtain insurance-carrier pre-certification for all OR surgeries and procedures.
Obtain patient medical clearance.
Resolve patient issues and answer questions about policies and procedures.
Place surgical confirmation calls one day before a scheduled surgery or procedure.
Schedule post-operative follow-up visits with providers.
Liaise between referring physicians and surgeons to communicate clinical data and determine OR scheduling.
Train and mentor other Surgical Scheduling Coordinators or less senior staff within the unit.
Collect and distribute appropriate paperwork to internal and external parties to coordinate surgeries.
Record hospital reservation and pre-admit data in the CERNER system.
Perform other duties and responsibilities as assigned.