Scheduling Coordinator and Medical Assistant

TriHealth • Blue Ash, OH

21h • Onsite

About The Position

As a Scheduling Coordinator/Medical Assistant within TriHealth Physician Practices, this role supports a smooth patient experience by managing appointment workflows, coordinating provider schedules, and helping maintain practice efficiency. The position handles scheduling and clerical work while also assisting physicians in patient examinations and treatment under physician direction. It interviews patients, measures and records vital signs, prepares examination rooms, and performs delegated clinical duties. The role is cross-trained to support efficiency and continuity of patient care and works cooperatively as part of a team. Duties span patient-related care, medical record maintenance and documentation, and safety and environmental responsibilities.

The position coordinates appointments and tests across multiple internal departments, including nursing, transportation, and therapy, at three sites, and works with external providers and specialties. It communicates with patients and coworkers through telephone and in-person interactions and systems including Epic, Misys, and Outlook. The listed location is 10506B Montgomery Rd. The schedule is full-time, day shift, Monday through Friday.

Requirements

• High school degree in healthcare.
• Clerical background, general computer skills, and knowledge of medical terminology.
• EKG skills.
• Ability to administer injections.
• Venipuncture skills.
• Ability to perform common laboratory tests according to established CLIA guidelines and TriHealth policy.
• Experience in a medical or physician office setting.

Responsibilities

• Schedule specialist and routine appointments and tests with internal and external providers and specialties, coordinating among nursing, transportation, and therapy departments at three sites.
• Follow scheduling procedures, complete scheduling paperwork accurately and on time, and communicate appropriately with customers, transportation, and other departments.
• Answer appointment-related phone calls promptly and courteously, use sound judgment in phone and in-person interactions, and relay complete, accurate messages to the appropriate person.
• Organize participant appointments, tests, and procedures to ensure a smooth and thorough process.
• Retrieve medical records from outside providers and forward information to the medical records department for scanning.
• Assist with medical procedures on adults and children, and perform delegated duties under physician direction.
• Interview patients; measure and record vital signs, including pulse, temperature, blood pressure, weight, and height; and prepare treatment rooms for examinations.
• Maintain the safety and cleanliness of the treatment area and demonstrate knowledge of clean and sterile procedures when using medical equipment.
• Accept additional assignments, demonstrate flexibility and initiative, and perform duties dependably and on time.
• Demonstrate professional behavior and etiquette with patients, visitors, physicians, and employees.

Benefits

• Competitive shift differentials.
• Opportunities for professional growth.
• Comprehensive benefits package that may include medical, dental, and vision coverage, paid time off, retirement savings plans, and tuition reimbursement. PRN positions are not eligible for TriHealth benefits.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED