Scheduler - Remote - Full-Time

ProTransport-1•Cotati, CA

54d•Remote

About The Position

The Scheduling Representative (Scheduler) helps ensure that company objectives are achieved and that all deadlines are met while following the guidelines of the Collective Bargaining Agreements (CBAs). The right candidate will possess the ability to multitask and provide quick responses to staffing issues as they arise. The scheduler must know how to shift resources to ensure that employees and needed units are fully staffed to meet the company's requirements. This position is responsible for monitoring field staffing levels. Schedulers work closely with the Human Resources, Payroll, and Leaves departments to ensure all employees are clear and approved to work.

Requirements

High school diploma, GED, or equivalent
Three (3) or more years of experience in a fast-paced office or related setting
Ability to read, write, and speak English fluently
Demonstrable computer skills to include learning new software and an understanding of Microsoft Word and Excel
Capacity to manage a busy workload with expectations of high productivity
Work collaboratively with multiple other departments in the organization

Nice To Haves

Two (2) or more years of experience as a scheduler for an EMS company or a similar, fast-paced environment
Prior experience working with unionized employees and understanding CBAs

Responsibilities

Coordinate filling vacant long and short-term schedules based on company demand for 24/7 operations
Keep ePro Scheduler updated for employee schedules, including working hours, non-working hours, and sick time by coordinating all changes to same-day and future staffing based on staffing levels and demands predicted by the company
Review expired certification report and replace employees as-need for same and next day schedules
Review and approve or deny PTO requests and replace openings with qualified employees
Review the leave tracker and find replacements to cover those shifts as needed
Process Change of Schedule and Change of Status requests
Coordinate and schedule student ride-alongs
Create and staff immediate shifts for long distance transports
Send an end-of-day message
Document probationary employees not in compliance with paperwork
Maintain and update Time and Attendance tracker to be used by Human Resources and Labor Relations
Understand scheduling functions in relationship to payroll, such as earning codes, PTO, and Payroll options
Be fully educated on the CBAs to remain in compliance while completing job duties
Other duties as assigned