Scheduler / Medical Office Staff, Pearl Street Medical Clinic

Praxis Health•Eugene, OR

7d•Onsite

About The Position

Pearl Street Medical Clinic, part of Praxis Health, is seeking an experienced Medical Office Support professional with outstanding customer service skills. The role supports patients, clinical staff, and the clinic team by greeting, screening, and scheduling patients; maintaining accurate patient information; performing clerical duties related to clinical services; and carrying out other medical receptionist duties as needed. The clinic seeks someone with a collaborative team spirit, a willingness to support patients and team goals, an aptitude to learn, and a passion for serving others. The work takes place in a busy, fast-paced office environment with frequent contact with staff and patients. The listed schedule is part-time: two 10-hour shifts on Monday and Tuesday and one 8-hour shift on Friday. The posting also describes the position as full time in its opening paragraph. Praxis Health is a family of medical groups providing community-based healthcare throughout Oregon. The company describes its clinics as collaborative, adaptable, and focused on high-quality, cost-efficient, innovative healthcare, and says it has served Oregon communities for over 50 years.

Requirements

High school diploma or GED.
At least 1 year of medical front-office experience in a high-volume setting; 2 or more years is preferred.
Strong understanding of medical terminology and insurance processes.
Excellent customer service, communication, and multitasking skills.
Proficiency with electronic health record (EHR) systems.
High attention to detail and ability to maintain patient confidentiality.
Reliable and punctual, with the ability to work effectively independently and as part of a team.
Able to work in a busy, fast-paced environment.
Manual dexterity to operate office machines, including a computer and calculator; ability to stoop and bend to handle files and supplies, move around to complete delivery errands, and sit for extended periods.
Ability to regularly lift or move up to 10 pounds, frequently lift or move up to 25 pounds, and occasionally lift or move up to 50 pounds.

Nice To Haves

At least 2 years of medical front-office experience in a high-volume setting.

Responsibilities

Greet, screen, and schedule patients.
Enter information into electronic health records and other support-services platforms.
Perform clerical duties related to clinical services.
Prepare and process correspondence and answer routine medical administrative inquiries.
Handle high volumes of reception duties, including answering and screening telephone communications and relaying messages, questions, and other relevant information between patients and their clinical team.
Obtain, verify, and update patient information and provide support services to patients and medical staff.
Assist with medical record maintenance, including retrieving and sending records to offices and individuals as requested and required by state and federal laws.
Ensure scheduling accuracy to make effective use of provider and patient time.
Contribute to internal communication through multiple software programs.
Maintain files and assist in establishing office systems.
Assist with the care and maintenance of office equipment.
Perform medical receptionist duties as necessary.