Scheduler / Medical Office Staff, Pearl Street Medical Clinic

Praxis Health•Eugene, OR

About The Position

Pearl Street Medical Clinic, part of Praxis Health, is seeking an experienced Medical Office Support professional with strong customer service skills for a part-time role. The position supports patients and clinic staff in a collaborative, fast-paced office environment. The schedule is two 10-hour shifts on Monday and Tuesday and one 8-hour shift on Friday. The role involves greeting, screening, and scheduling patients; entering and updating patient information; performing clerical and medical receptionist duties; and supporting communication between patients and clinical teams. The employee also helps maintain medical records, office files, systems, and equipment, and ensures accurate scheduling to make effective use of provider and patient time.

Requirements

High school diploma or GED.
At least 1 year of medical front office experience in a high-volume setting; 2 or more years is preferred.
Strong understanding of medical terminology and insurance processes.
Excellent customer service, communication, and multitasking skills.
Proficiency with electronic health record (EHR) systems.
High attention to detail and ability to maintain patient confidentiality.
Reliable and punctual, with the ability to work independently and as part of a team.
Ability to learn and work effectively in a busy, fast-paced environment.

Nice To Haves

2 or more years of medical front office experience in a high-volume setting.

Responsibilities

Greet, screen, and schedule patients.
Enter information into electronic health records and other support-services platforms.
Perform clerical duties related to clinical services.
Prepare and process correspondence.
Answer routine medical administrative inquiries.
Handle reception duties, including answering and screening telephone communications and relaying messages and relevant information between patients and their clinical team.
Obtain, verify, and update patient information and provide support services to patients and medical staff.
Assist with medical record maintenance, including retrieving and sending records as requested and required by state and federal laws.
Ensure scheduling accuracy to make effective use of provider and patient time.
Contribute to internal communication through multiple software programs.
Maintain files and help establish office systems.
Assist with the care and maintenance of office equipment.
Perform medical receptionist duties as necessary.