Scattered Site Manager

Housing Opportunity Com•Gaithersburg, MD

About The Position

The Scattered Site Manager coordinates property management, leasing and occupancy, maintenance, and public relations services for an assigned portfolio of approximately 350 scattered-site units, ranging from moderately priced single-family homes to market-rate housing. The position serves as a liaison among HOC residents, HOA boards, resident associations, inspection organizations, investors, and contractors, with the goal of meeting requirements efficiently and minimizing disruption to residents. The manager applies knowledge of federal, state, and local housing regulations and property management practices to oversee daily operations. The role independently selects methods and courses of action, plans and coordinates preventive maintenance, implements and monitors approved operating budgets, and monitors contract work. Established procedures may need adjustment for nonstandard situations. The position has a significant effect on resident services and community activities and requires timely responses to inquiries and resolution of issues. The work involves regular contact with HOC residents and staff and with individuals and organizations inside and outside the agency. The position may involve moderate physical effort, including walking, bending, and lifting light objects. Exposure to abusive or unpredictable public behavior and adverse weather conditions may occur. Leasing activities may be required after hours or on weekends.

Requirements

At least three years of property management experience, including at least one year of affordable housing experience and previous supervisory experience.
Bachelor’s degree from an accredited college or university in business administration, finance, or a related field.
Must have passed, or pass within six months of hire, the LIHTC Program regulations certification exam; continued employment depends on maintaining applicable program certifications, which may require periodic recertification.
Knowledge of federal HUD and state regulations for public and conventional housing.
Understanding of building management, including identifying areas for improvement and implementing preventive maintenance plans.
Working knowledge of preventive maintenance and unit-inspection procedures.
Knowledge of contracts, budget creation, and budget control.
Good interpersonal skills and ability to interact with people of varied backgrounds.
Valid driver’s license.
Ability to perform other related duties as assigned.

Nice To Haves

Certification in Low Income Housing Tax Credit or HUD Programs is a plus.
Experience with Yardi is a plus.

Responsibilities

Prepare and create fiscal-year and calendar-year budgets for the assigned portfolio.
Maintain full occupancy of units at or above budgeted occupancy.
Attract tenants by advertising vacancies, obtaining referrals from current tenants, explaining location and service advantages, and showing units.
Conduct leasing activities after hours or on weekends as required.
Pull applicants for affordable programs from the Housing Path Waitlist.
Ensure full compliance of assigned properties, including resident certifications and recertifications as applicable.
Counsel residents and complete and present lease-enforcement cases.
Prepare monthly management reports, including incident and vacancy reports, variance reports, and reclasses.
Supervise on-site staff; make decisions about hiring, training, and orientation; and conduct staff performance evaluations.
Conduct routine exterior and interior unit inspections, including move-in, move-out, housekeeping, and rehabilitation inspections.
Make committee and board presentations as needed.
Plan, organize, and coordinate preventive maintenance programs; implement and monitor approved operating budgets; and monitor contract work.
Respond to inquiries and resolve matters within a reasonable timeframe.
Perform other related duties as assigned.