Scattered Site Manager

Housing Opportunity Com•Gaithersburg, MD

4d•$67,447 - $111,112

About The Position

The Scattered Site Manager is a professional position coordinating property management, leasing and occupancy, maintenance, and public relations services for an assigned portfolio of approximately 350 scattered-site properties, ranging from moderately priced single-family homes to market-rate housing. The manager serves as a liaison among HOC residents, HOA boards, resident associations, inspection entities, investors, and contractors, aiming to meet their requirements with minimal disruption to residents. The position requires knowledge of federal, state, and local housing regulations and practical property-management expertise. The employee independently selects methods and courses of action, plans and coordinates preventive maintenance, implements and monitors approved operating budgets, and monitors contract work. Established guidelines are available, though procedures may need modification for non-standard situations. The role has a significant impact on resident service quality and community activities and requires timely responses to inquiries and resolution of concerns. The position involves ongoing contact with HOC residents and staff and with individuals and organizations inside and outside the Agency to manage programs and services and resolve problems. It requires moderate physical effort, such as walking, bending, and lifting light objects; exposure to abusive or unpredictable public behavior and adverse weather conditions may occur.

Requirements

At least three years of property-management experience, including at least one year of affordable-housing experience.
Previous supervisory experience.
Bachelor’s degree from an accredited college or university in business administration, finance, or a related field.
Knowledge of federal HUD and state regulations for public and conventional housing.
Understanding of building management, including identifying areas for improvement and implementing preventive-maintenance plans.
Working knowledge of preventive maintenance and unit-inspection procedures.
Knowledge of contracts, budget creation, and budget control.
Good interpersonal skills and ability to interact with people from varied backgrounds.
Valid driver’s license.
Must pass, or pass within six months of hire, the LIHTC Program regulations certification exam; continued employment is subject to maintaining applicable program certifications.
Ability to perform other related duties as assigned.

Nice To Haves

Certification in Low Income Housing Tax Credit or HUD Programs.
Experience with Yardi.

Responsibilities

Prepare and create fiscal-year and calendar-year budgets for the assigned portfolio.
Maintain full occupancy at or above budgeted levels.
Attract tenants by advertising vacancies, obtaining referrals, explaining location and service advantages, and showing units.
Conduct leasing activities after hours or on weekends as required.
Pull affordable-program applicants from the Housing Path Waitlist.
Ensure assigned properties comply with applicable requirements, including resident certifications and recertifications.
Counsel residents and complete and present lease-enforcement cases.
Prepare monthly management reports, including incident and vacancy reports, variance reports, and reclasses.
Supervise on-site staff; make decisions regarding hiring, training, and orientation; and conduct staff performance evaluations.
Conduct routine exterior and interior unit inspections, including move-in, move-out, housekeeping, and rehabilitation inspections.
Make committee and board presentations as needed.
Perform other related duties as assigned.