Scattered Site Housing Stabilization Specialist

Episcopal Community Services (ECS)•San Francisco, CA
•$26 - $30•Onsite

About The Position

The Scattered Site Housing Stabilization Specialist advocates for homeless households as they locate and obtain housing in San Francisco or surrounding counties, then supports tenants as they transition into and stabilize in housing. The role provides clinical and supportive services to promote housing stability and successful tenancy. The project is being developed in collaboration with the Department of Homelessness and Supportive Housing and other stakeholders, so the position’s description and approach may change as the project is implemented. This is a fully onsite, client-facing position. Services may be provided at the ECS office at 1138 Howard Street, at a participant’s housing unit, or at another location convenient to the client. The position involves direct, in-person service delivery and travel throughout San Francisco and surrounding counties; remote work is not available. Employees should be prepared for work that can be stressful, demanding, or unpredictable and are expected to use sound judgment, follow safety and de-escalation procedures, complete required training, and promptly report incidents or unsafe conditions.

Requirements

  • Previous experience working with homeless adults.
  • Experience working in integrated service teams using participant-centered harm-reduction approaches.
  • Strong knowledge of and sensitivity to adults experiencing substance abuse, domestic violence, HIV/AIDS, mental health issues, trauma, and co-occurring diagnoses.
  • Demonstrated respect for, experience with, and willingness to work with a diverse client population.
  • Ability and willingness to travel throughout San Francisco and surrounding counties.
  • Ability to be flexible and adapt as Coordinated Entry activities respond to lessons learned and emerging needs.
  • Must secure finger image screening and annual TB screening.
  • Must be able to meet the position’s physical requirements, which may include prolonged periods at a desk and/or computer workstation, daily travel to various sites, and lifting up to 25 lbs.
  • Must exercise sound judgment, remain aware of surroundings, follow established safety, communication, and de-escalation procedures, participate in required trainings, and promptly report incidents, threats, injuries, or unsafe conditions.

Nice To Haves

  • Knowledge of HUD homeless regulations.
  • Knowledge of resources in San Francisco and surrounding counties.

Responsibilities

  • Support clients as they move into housing.
  • Assist clients with the San Francisco Housing Authority vouchering process.
  • Develop a Housing Stability Plan in partnership with each tenant.
  • Provide clinical and supportive services to promote stabilization and successful tenancy.
  • Identify tenant behaviors that may jeopardize housing and intervene when necessary.
  • Coach tenants on relationships with landlords and other tenants, and assist with resolving disputes.
  • Advocate for and connect tenants with community eviction-prevention resources.
  • Recertify tenant income.
  • Update housing support and crisis response plans.
  • Support tenants in developing household management skills.
  • Provide support and education about the psychological and practical transition into housing, including changes in home and familiar location, potential isolation, bill payment, visitors, and relationships.
  • Maintain accurate records and charts and enter required data into the ONE System.
  • Provide professional, accessible, and culturally relevant support, advocacy, information, and referrals to program participants.
  • Provide referral services as needed.
  • Work within and promote the integrated services team model in an environment dedicated to harm reduction, recovery, and wellness.
  • Adhere to program, funder, and organizational policies and procedures; communicate effectively and model integrity, fairness, and ethical business practices.
  • Exercise sound judgment, follow safety, communication, and de-escalation procedures, participate in required training, and report incidents, threats, injuries, or unsafe conditions.

Benefits

  • Industry-leading healthcare benefits to support physical and mental well-being.
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