Scattered Site Housing Stabilization Specialist

Episcopal Community Services (ECS)•San Francisco, CA

1d•$26 - $30•Onsite

About The Position

Episcopal Community Services (ECS) is expanding its Mainstream Voucher (MSV) program, a Section 8 Housing Choice Voucher program for disabled adults experiencing homelessness. Participants are approved by the San Francisco Housing Authority. ECS provides application assistance and outreach, and offers housing stabilization services for up to two years after participants are housed. A community-based partner handles housing location and subsidy administration. Scattered Site Housing Stabilization Specialists advocate for participants as they locate and obtain housing in San Francisco or surrounding counties, and support them through the transition to and stabilization in housing. Services may be delivered at an ECS office, a participant’s housing unit, or another convenient location. This is a fully onsite, client-facing role; remote work is not available. The job may change as ECS and its external partners refine program approaches and services. The role involves working with participants who may experience homelessness, behavioral health conditions, substance use challenges, and other difficult circumstances. Employees are expected to use sound judgment, stay aware of their surroundings, follow safety, communication, and de-escalation procedures, complete required training, and promptly report incidents and unsafe conditions. Specialists work within an integrated services team and an environment dedicated to harm reduction, recovery, and wellness.

Requirements

Previous experience working with homeless adults.
Experience working in integrated service teams using participant-centered harm-reduction approaches.
Strong knowledge of and sensitivity to adults with substance abuse, domestic violence, HIV/AIDS, mental health issues, trauma histories, and co-occurring diagnoses.
Demonstrated respect for, experience with, and willingness to work with a diverse client population.
Ability and willingness to travel throughout San Francisco and surrounding counties.
Ability to be flexible and adapt as Coordinated Entry activities respond to lessons learned and emerging needs.
Must secure finger image screening and annual TB screening.
Must be able to meet the physical requirements test.
Ability to use a computer and telephone, including spending long periods at a desk and/or computer terminal, and to bend and lift up to 40 pounds.
Must honor and abide by the rules of the position and ECS rules and regulations, including confidentiality.
Knowledge of HUD homeless regulations is a plus.
Excellent working knowledge of resources in San Francisco is required.

Nice To Haves

Knowledge of HUD homeless regulations.
Knowledge of resources in surrounding counties.

Responsibilities

Support participants in moving into housing.
Assist participants with the vouchering process through the San Francisco Housing Authority.
Develop a Housing Stability Plan in partnership with each tenant.
Provide clinical and supportive services that promote housing stabilization and successful tenancy.
Identify tenant behaviors that could jeopardize housing and intervene when needed to support successful tenancy.
Coach tenants on relationships with landlords and other tenants, and help resolve disputes.
Advocate for tenants and connect them with community eviction-prevention resources.
Recertify tenant income.
Update housing support and crisis response plans.
Support tenants in developing household management skills.
Educate and support tenants through the psychological and practical transition into housing, including changes in familiar surroundings, potential isolation, bill payment, visitors, and relationships.
Maintain accurate records and charts and enter required data into the ONE System.
Provide professional, accessible, culturally relevant support, advocacy, information, referrals, and referral services as needed.
Work within and promote the integrated services team model and its harm-reduction, recovery, and wellness approach.
Follow program, funder, and organizational policies and procedures, maintain confidentiality, and communicate effectively while modeling integrity, fairness, and ethical business practices.
Follow safety, communication, and de-escalation procedures; complete required training; and promptly report incidents, threats, injuries, or unsafe conditions.