Housing Stabilization Specialist Lead

National Church Residences•Columbus, OH

About The Position

The Housing Stabilization Specialist Lead provides leadership and oversight of National Church Residences’ Permanent Supportive Housing (PSH) Housing Stabilization Program. The role supervises Housing Stabilization Specialists and supports high-quality, person-centered services that promote housing retention, successful tenancy, and long-term stability. The position is exempt, reports to the Director of Supportive Services, supervises Housing Stabilization Specialists, and requires travel up to 50%.

Requirements

Associate’s degree in Human Services or a related field.
At least 3 years of relevant experience in PSH, homelessness services, affordable housing, behavioral health, case management, housing stabilization, or a related field.
At least 1 year of supervisory or team leadership experience.
Experience collaborating with Property Management and interdisciplinary teams.
Knowledge of Housing First, trauma-informed care, conflict resolution, eviction prevention, and housing retention.
Strong leadership, communication, organizational, and problem-solving skills.
Valid driver’s license.

Nice To Haves

Chemical Dependency licensure preferred.

Responsibilities

Supervise, coach, mentor, and develop Housing Stabilization Specialists.
Monitor caseloads, documentation, service quality, and resident outcomes.
Oversee housing stabilization and eviction-prevention efforts.
Guide staff in addressing complex tenancy concerns, lease compliance, and housing barriers.
Support Housing Retention Plans, home visits, wellness checks, and resident engagement.
Partner with Property Management, Case Management, Clinical Services, and community providers.
Monitor program performance, housing retention, and compliance metrics.
Support quality improvement, program development, audits, and grant reporting.
Ensure compliance with HUD, HIPAA, Housing First principles, and applicable regulations.

Benefits

Medical and prescription coverage with three plan options and a Nationwide network.
Healthcare Flexible Spending Account or employer-funded Health Savings Account.
Fertility and family-building support, weight management, and chronic condition support.
Paid parental leave at 100% for four weeks.
Dental and vision coverage for employees and their families.
Company-provided life and accidental death and dismemberment insurance and disability coverage.
Voluntary benefits, including life and accidental death and dismemberment coverage for employees and their families, accident insurance, hospital indemnity, critical illness, and pet coverage.
Dependent Care Flexible Spending Account with company match, and Transportation and Parking Flexible Spending Accounts.
Well-being programs, including an enhanced EAP with mental health and work-life support, tobacco cessation, and Well-Being Your Way rewards and reimbursements up to $1,000 per year.
3-4-5 Retirement Program with immediate company funding at 3%, increasing up to 5% over time, plus an additional company match up to 5% when employees contribute.
Tuition expense reimbursement.
Paid time off and nine paid holidays.