Scanning Coordinator
About The Position
The Scanning Coordinator Back Up maintains store price files, shelf tag accuracy, and signage, and oversees item pricing and merchandise additions and deletions. The role also assists customers as needed while maintaining a friendly, energetic demeanor, and follows procedural guidelines established by the Store Support Department. All positions are expected to perform daily responsibilities while focusing on sales and customer service, maintaining a positive attitude, and working as a team player. Responsibilities include maintaining and updating shelf tags, activating daily price changes in the computer, and coordinating accurate tags for promotions with department managers. The coordinator reports scanning inaccuracies and errors to Support Staff and the Store Director, helps customers with requests and special orders, responds to suggestions and complaints, submits required paperwork and reports, and helps keep the store clean. Other duties may be assigned. The role requires a high school diploma or equivalent. Preferred qualifications include 1–2 years of grocery retail experience with Store Support processes and procedures; experience in the natural foods industry is a plus. Candidates should have strong customer service, attention to detail, communication, organization, multitasking, and adaptability skills; familiarity with MS Office and grocery retail health regulations is also required.
Requirements
- High school diploma or equivalency degree.
- Maintain the highest level of customer service.
- Ability to adapt to high-volume, changing retail conditions and work in a cross-functional team environment.
- Ability to take initiative when problems arise and adapt to varied situations.
- Advanced attention to detail and ability to prioritize and meet deadlines.
- Excellent written communication and documentation skills.
- Excellent verbal communication and interpersonal skills for working with peers and senior management.
- Knowledge of MS Office, including Outlook, Word, and Excel.
- Ability to multitask and strong organizational skills.
- Familiarity with Health Department guidelines and regulations as they apply to grocery retail.
Nice To Haves
- Preferred 1–2 years of grocery retail experience in Store Support department processes and procedures.
- Previous experience in the natural foods industry is a plus.
Responsibilities
- Maintain shelf tags for product items and replace or update them as necessary.
- Activate price changes daily in the computer.
- Execute promotions on time, ensuring sale items are accurately tagged and information is coordinated with department managers.
- Inform Support Staff and the Store Director about scanning inaccuracies and errors.
- Assist customers with their needs, requests, and special orders.
- Respond to customer suggestions and complaints.
- Prepare and submit required paperwork and reports.
- Assist with store cleanliness, including mopping and sweeping.
- Perform other duties as assigned.
- Maintain a high level of customer service and contribute to sales and teamwork.
Benefits
- Fresh Thyme Rewards
- Weekly pay
- Scheduling flexibility
- Paid parental leave
- Team member discount
- Career growth opportunities
- Competitive compensation, incentive programs, and recognition programs
- Medical, dental, and life insurance for full-time team members
- 24/7 Employee Assistance Program
- 401(k) plan with employer match
- Programs supporting work-life balance, long-term health and financial security, and continuous professional development
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
