Scanning Coordinator

Fresh Thyme Market•Toledo, OH

About The Position

The Scanning Coordinator maintains store price files, shelf tag accuracy, and signage, and oversees item pricing and merchandise additions and deletions. The role includes assisting customers, maintaining a friendly and energetic demeanor, and following procedural guidelines set by the Store Support Department. All team members are also expected to carry out their daily responsibilities while focusing on sales and customer service, maintaining a positive attitude, and working as part of a team.

Requirements

High school diploma or equivalency degree.
Maintain the highest level of customer service.
Adapt to a changing, high-volume retail environment and work in a cross-functional team.
Take initiative when problems arise and adapt to a variety of situations.
Have advanced attention to detail and the ability to prioritize and meet deadlines.
Have excellent written communication and documentation skills.
Have excellent verbal communication and interpersonal skills for working with peers and senior management across functions.
Have knowledge of MS Office, including Outlook, Word, and Excel.
Have strong multitasking and organizational skills.
Be familiar with Health Department guidelines and regulations applicable to grocery retail.

Nice To Haves

Preferred 1–2 years of grocery retail experience in Store Support department processes and procedures.
Previous experience in the natural foods industry is a plus.

Responsibilities

Maintain shelf tags for product items and replace or update them as necessary.
Activate price changes daily in the computer.
Execute promotions on time, ensuring sale items are accurately tagged and information is coordinated with department managers.
Inform Support Staff and the Store Director about scanning inaccuracies and errors.
Work with customers to fulfill their needs, requests, and special orders.
Respond to customer suggestions and complaints.
Prepare and submit required paperwork and reports.
Help maintain store cleanliness, including mopping and sweeping.
Perform other duties as assigned.