Scanner - Larry H Miller Hyundai

Asbury Automotive•Peoria, AZ

About The Position

The Scanner is responsible for scanning repair orders, invoices, and warranty claims, and supporting service department payment and administrative processes. The role prints estimates and invoices, accepts payments for completed service work, records payments, and closes repair orders in the computer system. It also calculates materials and repair charges and taxes, and requires understanding warranties. The Scanner answers incoming service calls as needed and helps maintain the appearance of the customer waiting area. Other duties may be assigned by management.

Requirements

  • Strong interpersonal and communication skills.
  • Strong organizational skills and attention to detail.
  • High school diploma.
  • Ability to provide great customer service and demonstrate strong phone skills.
  • Ability to learn new software programs to input and retrieve information.
  • Must pass pre-employment background and drug screens.

Nice To Haves

  • Previous administrative work is a plus.

Responsibilities

  • Scan repair orders, invoices, and warranty claims.
  • Print estimates and invoices and accept payment for completed service work.
  • Record payments and close repair orders in the computer system.
  • Calculate materials charges, repair charges, and taxes; understand warranties.
  • Answer incoming service calls as needed.
  • Help maintain the appearance of the customer waiting area.
  • Perform other duties as determined by management.

Benefits

  • Semi-monthly pay
  • Paid holidays and paid time off
  • Paid training
  • Stock awards for eligible select management and front-line team members
  • Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans
  • Up to 12 weeks of paid pregnancy leave (disability leave)
  • Paid parental leave
  • Health savings accounts
  • Flexible spending accounts
  • Short-term and long-term disability plans
  • Whole life and term life insurance
  • 401(k) with company match
  • Pet insurance
  • Digital career path tool
  • Continuous training through Asbury's Internal Learning Management System
  • Professional growth and development opportunities
  • Technician student loan relief resources
  • Employee assistance program
  • Employee discounts on parts and service repairs
  • Scholarship awards
  • Paid volunteer hours through community service initiatives
  • Employee referral program with bonus opportunities
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