Scale Attendant

Coastal Waste & Recycling Inc • Brooksville, FL

6d

About The Position

The Scale Attendant supports post-collection operations at Coastal Waste & Recycling by operating the truck scale system, processing customer transactions, verifying materials and account information, and maintaining accurate records. The role serves as an administrative hub for the facility and helps ensure that customers receive a safe, professional, and helpful experience.

The Scale Attendant works closely with Operations leadership, Facility Traffic Coordinators, Dispatch, and equipment operators to support efficient daily operations and safe customer traffic flow. The position also includes customer guidance, payment processing, recordkeeping, general clerical work, and reporting operational, customer, safety, or equipment concerns. The scale house must be kept clean, organized, and professional.

Requirements

• At least one year of experience in customer service, administrative support, cashiering, transportation, logistics, dispatch, scale operations, or another customer-facing role.
• Strong attention to detail and excellent data-entry accuracy.
• Excellent communication and customer service skills.
• Basic computer proficiency, including Microsoft Office and data-entry systems.
• Strong organizational and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment while maintaining accuracy.

Nice To Haves

• Experience operating truck scale software.
• Cash-handling experience.
• Experience in waste and recycling, transportation, logistics, or environmental services.
• Bilingual skills in English and Spanish or English and Creole.

Responsibilities

• Operate computerized truck scale systems to accurately process inbound and outbound vehicles.
• Verify customer information, account details, material types, and transaction documentation.
• Accurately process scale tickets, receipts, invoices, and customer transactions.
• Collect payments and process cash, credit card, check, and account transactions when applicable.
• Guide customers on disposal procedures, accepted materials, pricing, and facility operations.
• Determine whether incoming materials are acceptable and communicate questionable loads to Operations leadership.
• Maintain accurate transaction records, reports, and supporting documentation.
• Communicate with Operations leadership, Facility Traffic Coordinators, Dispatch, and equipment operators to support daily operations.
• Help maintain safe and efficient customer traffic flow throughout the facility.
• Perform general clerical duties, including data entry, filing, answering phones, and recordkeeping.
• Maintain a clean, organized, and professional scale house environment.
• Identify and report customer concerns, operational issues, safety hazards, and equipment concerns.

Benefits

• Competitive pay.
• Comprehensive medical, dental, and vision benefits.
• 401(k) with company match.
• Paid time off and holidays.
• Employee referral program.
• Career growth and professional development opportunities.
• Opportunity to work in a fast-paced operational environment where every day is different.
• Collaborative team culture built on safety, integrity, and customer service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed