SC Asset Protection Security Supervisor

Lowe's Companies, Inc.•Palmetto, GA

About The Position

The SC Asset Protection Security Supervisor provides a visible, proactive physical security and safety presence throughout an assigned Lowe’s supply chain location. The role supervises the location’s Security Officers, including their training, attendance, scheduling, performance, and security equipment, and ensures all scheduled posts are staffed. The supervisor supports the Asset Protection & Safety Manager and works with Supply Chain leadership and associates to enforce company policies and procedures. The position validates building security and audits, conducts interior and exterior patrols, monitors CCTV, and engages with drivers during inbound and outbound processes in compliance with CTPAT. It also responds to incidents and emergencies, de-escalates situations, documents incidents, reports security or safety concerns, and maintains required certifications and licenses. When applicable, the supervisor participates in court hearings and maintains case files and relationships with local law enforcement.

Requirements

High school diploma or GED.
5–7 years of experience in retail, security, first response, military service, or a related field.
1–2 years of big-box retail, security, or military experience.
1–2 years of experience writing detailed incident reports.
1–2 years of experience conducting quality reviews or audits.
Valid driver’s license.
Security license.

Nice To Haves

Associate’s degree in Criminal Justice, Safety, or a related security field.
1–2 years of experience using physical security systems such as CCTV or EAS.
First Aid certification.
De-escalation or crisis intervention experience.

Responsibilities

Provide a visible and proactive physical security and safety presence throughout the assigned supply chain location.
Supervise Security Officers, including training, attendance, scheduling, performance, and management of security equipment such as CCTV and alarm monitoring.
Ensure all scheduled Security Officer posts are properly staffed.
Execute job functions in support of the Asset Protection & Safety Manager.
Validate the physical security of the building throughout the day, including gates, doors, and perimeter, in accordance with company policy and procedures.
Engage with over-the-road and dedicated fleet drivers during inbound and outbound processes in compliance with CTPAT.
Validate regular safety and physical security audits conducted by Security Officers using handheld mobile devices.
Conduct regular interior and exterior patrols on foot and in a company-owned vehicle to identify potential security concerns.
De-escalate situations involving associates, visitors, and contractors using professional techniques.
Respond promptly and appropriately to incidents, accidents, and emergencies, including medical situations and fire alarms.
Collaborate with Supply Chain leadership and associates to enforce policies and procedures.
Report suspicious behavior, safety hazards, and security breaches to appropriate leadership.
Use the case management system to complete detailed incident reports, including descriptions of events, individuals involved, and actions taken.
Use CCTV to monitor physical security and detect unauthorized activities.
Attend monthly Safety Team meetings to stay informed about updates, concerns, and procedural changes.
Maintain required certifications and licenses.
Participate in court hearings when applicable; update case files and maintain relationships with local law enforcement.
Maintain State Guard Licensing requirements for the Security Team, if required.