Supervisor, Asset Protection

Southern Company • Virginia Beach, VA

2d

About The Position

The Asset Protection Supervisor coordinates and supervises employee and contractor activities related to damage prevention and right-of-way maintenance for Atlanta Gas Light and Florida City Gas. The role ensures compliance with applicable local, federal, state, and company regulations, policies, and procedures, and supports the Manager, Asset Protection with corporate oversight, standardization, and management of the Asset Protection team.

The supervisor oversees right-of-way patrols and quality audits, locator quality audits, contractor agreements and scopes of work, stakeholder inquiries, project coordination, investigations, safety and performance audits, and technology testing. The role provides team supervision, coaching, training, compliance monitoring, and process improvement while supporting damage prevention and pipeline safety initiatives.

The position also supports contract administration, budget tracking, regulatory and court matters, customer complaint resolution, and maintenance of required compliance records and operating procedures. Work combines office duties with field activities, including pipeline right-of-way patrols and excavation-site inspections.

Requirements

• High school diploma or GED.
• Valid driver's license.
• At least 5 years of experience related to gas distribution and/or transmission operations.
• Strong communication and interpersonal skills.
• Ability to multitask.
• Experience using the Microsoft Office suite.
• Leadership skills.

Nice To Haves

• Bachelor's degree.
• Experience locating underground natural gas facilities.
• Experience with right-of-way management and maintenance activities.
• Experience supervising and managing performance in a utility environment.
• Knowledge of and experience with natural gas operations.
• Experience working with federal and state regulatory agencies.
• Technical field knowledge of gas distribution and/or transmission operating systems.
• Knowledge of and experience handling natural gas emergencies.

Responsibilities

• Oversee, monitor, and assist with Asset Protection responsibilities, including right-of-way patrols, right-of-way quality audits, and locator quality audits.
• Assist with developing and improving master services agreements and statements of work for Asset Protection contractors.
• Respond to damage prevention inquiries from stakeholders, including regulators, excavators, and homeowners.
• Facilitate meetings before Asset Protection contracts and projects begin, negotiate solutions to field conflicts, and coordinate construction and excavation activities near pipeline rights-of-way.
• Provide accurate information for contested incident reviews and damage prevention cases.
• Attend pre-construction meetings for large projects and monitor progress to protect company assets.
• Conduct performance and safety audits and initial investigations related to departmental motor vehicle accidents and on-the-job injuries.
• Coordinate testing and implementation of new Asset Protection technology and participate in special projects as requested.
• Supervise and support Asset Protection employees through coaching, goal-setting, training, and process guidance.
• Monitor monthly compliance and statistical reports, including aerial patrol, on-time performance, and damage ratios.
• Review quality issues with the Manager, Asset Protection and implement strategies to prevent damage and improve locate quality and accuracy.
• Monitor and follow up on notifications involving high-profile facilities.
• Conduct damage prevention education for locate contractors, excavators, landowners, and homeowners.
• Coordinate training compliance for Asset Protection employees, including OQ, OSHA, PSC, DOT, and company policy requirements.
• Conduct audits, reviews, and tests for compliance with the AGL Operation Procedure Manual and step procedures.
• Represent the company at advisory and association committee meetings and coordinate responses to right-of-way issues.
• Drive damage prevention and right-of-way improvements, including addressing potential damage and erosion issues.
• Conduct meetings and training presentations on pipeline safety rules, regulations, best practices, company assets, and land rights.
• Monitor safety initiatives such as DriveCam and coach employees on company policy compliance.
• Guide and coach the team toward corporate goals and performance objectives, support safety initiatives, and recommend process improvements.
• Audit and improve the accuracy and timeliness of damage reporting.
• Ensure compliance with statements of work, master services agreements, miscellaneous contracts, inspections, and audits.
• Track and monitor assigned departmental budget areas, control overtime, and communicate the budget impact of field initiatives.
• Monitor OQ compliance and training documentation for contractors and Asset Protection employees.
• Assist the Manager, Asset Protection with administration of aerial patrol, locating, mowing, side trimming, and remediation contracts, including quality and customer complaint resolution.
• Represent the company and provide support before state commissions, contractors, courts, and facility locating services as required.
• Maintain the Compliance Tracking System, SharePoint site, patrol reports, and other required documentation in a compliant and current state.
• Ensure team procedures in the Operation Procedure Manual and step procedures are reviewed and kept up to date.
• Follow organizational policies and procedures and ensure team compliance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED