Supervisor, Asset Protection

Southern Company • Newport News, VA

9h

About The Position

The Asset Protection Supervisor coordinates and supervises employee and contractor activities related to damage prevention and right-of-way maintenance for Atlanta Gas Light and Florida City Gas. The role ensures compliance with applicable local, federal, state, and company regulations, policies, and procedures, and supports the Manager, Asset Protection in providing corporate oversight, standardization, and management of the Asset Protection team.

The supervisor oversees right-of-way patrols and quality audits, locator quality audits, contractor agreements and scopes of work, stakeholder inquiries, project coordination, incident reviews, construction activity near pipeline rights-of-way, audits, investigations, and testing and implementation of new technology. The role also provides employee supervision, coaching, training, performance oversight, compliance monitoring, and damage-prevention education. It tracks departmental budget areas and overtime, administers contracts, maintains required documentation and procedures, and may represent the company before regulators, courts, contractors, and locating services.

The position requires a combination of physical and office work, including walking and patrolling pipeline rights-of-way, inspecting excavation sites, working outdoors in varied weather, and lifting items overhead.

Requirements

• High school diploma or GED.
• Valid driver's license.
• At least 5 years of experience related to gas distribution and/or transmission operations.
• Strong communication and interpersonal skills.
• Ability to multitask.
• Experience using the Microsoft Office suite.
• Leadership skills.

Nice To Haves

• Bachelor's degree.
• Experience locating underground natural gas facilities.
• Experience related to right-of-way management and maintenance activity work.
• Experience supervising and managing performance in a utility environment.
• Knowledge and experience in natural gas operations.
• Experience working with federal and state regulatory agencies.
• Technical field knowledge of gas distribution and/or transmission operating systems.
• Knowledge and experience handling natural gas emergencies.

Responsibilities

• Oversee, monitor, and assist with Asset Protection responsibilities, including right-of-way patrols and right-of-way and locator quality audits; ensure quality, compliance, and accurate records.
• Assist in developing and improving master services agreements and statements of work for Asset Protection contractors.
• Respond to stakeholder inquiries about damage prevention, including those from state regulators, excavators, and homeowners.
• Facilitate meetings for Asset Protection contracts and projects, and negotiate or propose alternatives to resolve field conflicts.
• Provide accurate information for contested incident reviews and damage-prevention cases.
• Coordinate construction and excavation activities on or adjacent to pipeline rights-of-way.
• Attend large-project pre-construction meetings and monitor progress to protect company assets.
• Conduct performance and safety audits and initial investigations related to departmental motor vehicle accidents and on-the-job injuries.
• Coordinate testing and implementation of new Asset Protection technology and participate in special projects as requested.
• Supervise and provide oversight, coaching, goals, training, and support to Asset Protection employees.
• Improve and recommend techniques and processes for Asset Protection Specialists and right-of-way agents, and train staff on new processes.
• Monitor monthly compliance and statistical reports, including aerial patrol, on-time performance, and damage ratios.
• Review quality issues with the Manager, Asset Protection and implement strategies to prevent damage and improve locate quality and accuracy.
• Monitor and follow up on high-profile facility notifications.
• Conduct damage-prevention education sessions for locate contractors, excavators, landowners, and homeowners.
• Coordinate training compliance for Asset Protection employees, including OQ, OSHA, PSC, DOT, and company policy requirements.
• Conduct audits, reviews, and tests to ensure compliance with the AGL Operation Procedure Manual and step procedures.
• Represent the company at advisory and association committee meetings and coordinate responses to right-of-way issues.
• Drive improvements in damage prevention and right-of-way conditions, including potential damage and erosion issues.
• Conduct meetings and training presentations with contractors, realtors, landowners, and company personnel about pipeline safety rules, regulations, best practices, and protection of company assets and land rights.
• Monitor safety initiatives such as DriveCam and coach employees to ensure adherence to company policies.
• Guide and coach the team toward corporate goals and performance objectives, support safety initiatives, and recommend process improvements.
• Audit and improve the accuracy and timeliness of damage reporting.
• Ensure compliance with statements of work, master services agreements, contracts, inspections, and audits.
• Track and monitor assigned departmental budget areas, control overtime, and communicate the budget impact of field initiatives.
• Monitor OQ compliance and training documentation for contractors and Asset Protection employees.
• Assist the Manager, Asset Protection with administration of aerial patrol, locating, mowing, side trimming, and remediation contracts, including quality and resolution of customer complaints.
• Represent the company and provide support before state commissions, contractors, courts, and facility locating services as required.
• Maintain the Compliance Tracking System, SharePoint site, patrol reports, and other required documentation in an up-to-date and compliant state.
• Ensure team procedures in the Operation Procedure Manual and step procedures are reviewed and kept current, and ensure the team follows organizational policies and procedures.

Benefits

• Competitive base salary.
• Annual incentive awards for eligible employees.
• Health, welfare, and retirement benefits designed to support physical, financial, and emotional/social well-being.
• May be eligible for additional compensation, such as an incentive program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED