Asset Protection Supervisor

BJ's Wholesale Club • Noblesville, IN

4d • Onsite

About The Position

The Asset Protection Supervisor is responsible for safety, asset protection, and inventory control at the club. This role leads and executes inventory counts, supervises and directs Team Members in the asset protection and inventory control departments, and maintains a safe club environment through theft deterrence, member engagement, and safety standards. The position manages physical and systemic processes and reverse logistics, ensures inventory controls and count accuracy, and monitors and executes company asset protection programs.

The supervisor leads, coaches, and develops Team Members; supports engagement, inclusion, and collaboration; communicates expectations and feedback; and holds teams accountable for results. The role promotes service excellence and a safe, positive experience for members and Team Members, while leading teams to meet club standards and using business data and reporting to identify opportunities, address process breakdowns, and support club performance and profitability.

The position requires open shift availability and regular, predictable, full attendance. Work is primarily in a comfortable indoor club environment, with frequent movement on hard surfaces and frequent exposure to temperature extremes, cleaning agents, and hazardous materials.

Requirements

• At least 18 years of age.
• Open shift availability required.
• Demonstrated leadership capabilities, including managing or supervising cross-functional teams, training Team Members, and driving and communicating results.
• Regular, predictable, full attendance is an essential function of the job.

Nice To Haves

• High school diploma, college degree, and/or big-box wholesale, retail, grocery, or management experience preferred.
• Prior asset protection, safety, and/or inventory control experience preferred.
• Forklift experience preferred.

Responsibilities

• Perform safety inspections, instruct on accident prevention techniques, and assist with accident investigations.
• Handle workers’ compensation and general liability rates.
• Develop and teach company asset prevention programs and initiatives.
• Lead and execute the inventory count program, investigate results, perform counts, and manage inventory control functions and count teams.
• Implement best practices and programs focused on operational shrink deterrence.
• Oversee the Inventory Control Driver and assigned responsibilities.
• Oversee the return-to-vendor (RTV) process and ensure the accuracy of damage, return-to-vendor, and transfer transactions.
• Validate that merchandise leaving the back doors has been processed according to company guidelines.
• Develop productive asset protection and inventory control teams through selection, training, assessment, performance evaluation, coaching, motivation, and performance management as necessary.
• Execute Asset Protection Routines outlined in the Asset Protection Supervisor Calendar.
• Review the club shrink report weekly, annotate the shrink report for amounts over $500 monthly, and investigate and resolve variances.
• Plan and execute the cycle inventory preparation process.
• Execute merchandise protection standards focused on current club theft trends.
• Partner with RAPM to investigate internal and external theft, fraud, and organized retail crime cases.
• Communicate investigation results and provide leadership updates based on case facts.
• Conduct weekly CCTV reviews and enter inventory recoveries weekly, according to the Asset Protection calendar.
• Manage, review, and resolve losses identified through exception-based reporting and cash variances.
• Maintain club policies and procedures.
• Teach, coach, and lead Team Members through the club-level training process and support engagement, policy compliance, and development.
• Set service expectations, support Team Members in resolving member concerns, and promote a safe and positive experience for members and Team Members.
• Lead teams in delivering GOLD club standards, including stocking, promotional execution, signage accuracy, cleanliness, organization, and perishable rotation and cold-chain maintenance.
• Use club and department reporting to understand performance, identify trends and opportunities, correct process breakdowns, and communicate the connection between operational performance and financial targets.
• Perform other duties as assigned, including working in other departments as needed.
• Maintain regular, predictable, full attendance.

Benefits

• Weekly pay.
• Complimentary BJ’s Club Card Membership and a free Supplemental Membership for someone in the household.
• Paid time off, including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Three medical plan options.
• Optional dental and vision plans.
• Health Savings Account (HSA) and flexible spending account options.
• 401(k) retirement savings plan with company match for eligible Team Members age 18 and older.
• Employee Stock Purchase Plan, with shares of BJ’s common stock available at a 15% discount through after-tax payroll deductions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed