Asset Protection Supervisor Full Time

BJ's Wholesale Club • Framingham, MA

4d

About The Position

Responsible for safety, asset protection, and inventory control. Leads and executes inventory counts and supervises and directs Team Members in the asset protection and inventory control departments. Creates and maintains a safe club environment through theft deterrence strategies, member engagement, and safety standards. Manages physical and systemic processes and reverse logistics, and ensures inventory controls and count accuracy. Monitors and executes company asset protection programs.

The supervisor leads teams, communicates expectations and feedback, supports Team Member development and engagement, and promotes collaboration, inclusion, and a safe, positive environment. The role also supports excellent member service and daily GOLD Member and Club Standards, using business metrics and reporting to identify trends, correct process breakdowns, and improve club performance.

The position involves frequent movement on hard surfaces, occasional bending, handling, pulling, reaching, and stooping, and occasional lifting up to 50 pounds. Moving heavier or awkward objects may be required with assistance. Work is indoors, with frequent exposure to temperature extremes in freezers, ovens, or coolers, and possible frequent exposure to cleaning agents and hazardous materials.

Requirements

• At least 18 years of age.
• Open shift availability required.
• Demonstrated leadership capabilities, including managing or supervising cross-functional teams, training Team Members, and driving and communicating results.
• Regular, predictable, full attendance is an essential function of the job.

Nice To Haves

• High school diploma, college degree, and/or big-box wholesale, retail, grocery, or management experience preferred.
• Prior asset protection, safety, and/or inventory control experience preferred.
• Forklift experience preferred.

Responsibilities

• Perform safety inspections, instruct on accident prevention, assist with accident investigations, and handle workers’ compensation and general liability rates.
• Develop and teach company asset prevention programs and initiatives.
• Lead, execute, and investigate results from inventory count programs; perform inventory counts and manage inventory control functions.
• Oversee count teams and programs, and implement operational shrink-deterrence best practices.
• Oversee the Inventory Control Driver and assigned responsibilities.
• Oversee the return-to-vendor (RTV) process and ensure the accuracy of damages, vendor returns, and transfers.
• Validate that merchandise leaving the back doors has been processed according to company guidelines.
• Develop effective asset protection and inventory control teams through selection, training, performance assessment, coaching, motivation, and performance management.
• Execute Asset Protection Routines according to the Asset Protection Supervisor Calendar.
• Review the club shrink report weekly, annotate the monthly shrink report for amounts over $500, and investigate and resolve variances.
• Plan and execute cycle inventory preparation.
• Execute merchandise protection standards focused on current club theft trends.
• Partner with RAPM to investigate internal and external theft, fraud, and organized retail crime; communicate factual findings and updates to leadership.
• Conduct weekly CCTV reviews and enter inventory recoveries weekly according to the Asset Protection calendar.
• Manage, review, and resolve losses identified through exception-based reporting and cash variances.
• Maintain club policies and procedures.
• Support leadership, Team Member development, engagement, training, accountability, and a safe, inclusive work environment.
• Set service expectations, support resolution of member concerns, and help ensure a safe and positive member experience.
• Lead teams in delivering GOLD Club Standards, including stocking, promotional execution, accurate signage, cleanliness, organization, and perishable rotation and cold-chain maintenance.
• Use club and department metrics and reporting to identify trends, opportunities, and process breakdowns and communicate their connection to financial targets.
• Perform other assigned duties, including working in other departments as needed.
• Maintain regular, predictable, full attendance.

Benefits

• Weekly pay and access to earned pay before payday (a fee may apply).
• Complimentary BJ’s Club Card Membership and a free Supplemental Membership for someone in the household.
• Paid time off, including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Choice of three medical plans, with optional dental and vision coverage and Health Savings Account and flexible spending account options.
• 401(k) retirement savings plan with company match for eligible Team Members age 18 and older.
• Employee Stock Purchase Plan with shares of BJ’s common stock available at a 15% discount, subject to eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed