Asset Protection Supervisor Full Time

BJ's Wholesale Club • Weymouth, MA

4d • $21 - $26

About The Position

The Asset Protection Supervisor is responsible for safety, asset protection, and inventory control at a BJ’s Wholesale Club. The role leads inventory counts and supervises Team Members in the asset protection and inventory control departments. It helps create a safe club environment through theft deterrence, member engagement, and safety standards, while managing physical and systemic processes, reverse logistics, inventory controls, and count accuracy. The supervisor also monitors and executes company asset protection programs.

The role leads, coaches, and develops Team Members; supports a safe, inclusive, and positive experience for members and employees; and promotes service excellence and daily GOLD Member and club standards. It uses business metrics and reporting to identify trends, address process breakdowns, and support club performance and profitability.

The position performs safety inspections, supports accident prevention and investigations, develops asset prevention programs, leads inventory counts and shrink controls, oversees return-to-vendor and transfer processes, and investigates inventory variances, theft, fraud, and related losses. It also performs other duties as assigned, including work in other departments. Regular, predictable, full attendance is an essential function. Open shift availability is required.

Requirements

• At least 18 years of age.
• Open shift availability required.
• Demonstrated leadership capabilities, including managing or supervising cross-functional teams, training Team Members, and driving and communicating results.
• Regular, predictable, full attendance is an essential function of the job.

Nice To Haves

• High school diploma, college degree, and/or big box wholesale, retail, grocery, or management experience preferred.
• Prior asset protection, safety, and/or inventory control experience preferred.
• Forklift experience preferred.

Responsibilities

• Perform safety inspections, instruct on accident prevention techniques, assist with accident investigations, and handle workers’ compensation and general liability rates.
• Develop and teach company asset prevention programs and initiatives.
• Lead, execute, and investigate results from the inventory count program; perform inventory counts and plan and execute cycle inventory preparation.
• Manage inventory control functions, oversee count teams and programs, and implement operational shrink deterrence practices.
• Oversee the Inventory Control Driver and assigned responsibilities.
• Oversee the return-to-vendor process and ensure accuracy of damages, returns to vendors, and transfers; validate that merchandise leaving the back doors has been processed according to company guidelines.
• Select, train, manage, assess, evaluate, coach, motivate, and manage the performance of Team Members in asset protection and inventory control.
• Execute asset protection routines as outlined in the Asset Protection Supervisor Calendar.
• Review the club shrink report weekly, complete monthly annotations on shrink over $500, investigate variances, and resolve them accordingly.
• Execute merchandise protection standards based on current club theft trends.
• Partner with RAPM to investigate internal and external theft, fraud, and organized retail crime; communicate findings and updates to leadership based on case facts.
• Conduct weekly CCTV reviews and enter inventory recoveries weekly, according to the Asset Protection calendar.
• Manage, review, and resolve losses identified through exception-based reporting and cash variances.
• Maintain club policies and procedures.
• Teach, coach, and lead Team Members through club-level training; support engagement and application of policies, procedures, and compliance.
• Promote collaboration, inclusion, ethical decision-making, team development, and a safe and positive environment for Team Members and members.
• Set service expectations, support Team Members in resolving member concerns, and uphold GOLD Member and club standards.
• Use business metrics and reporting to identify trends and opportunities, address process breakdowns, and communicate how operational performance supports club financial targets.
• Perform other duties as assigned, including working in other departments.

Benefits

• Weekly pay.
• Access to earned pay before payday; a fee may apply.
• Complimentary The Club Card Membership and a free Supplemental Membership for someone in the household.
• Paid time off including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Three medical plan options and optional dental, vision, Health Savings Account, and flexible spending account options.
• 401(k) retirement savings plan with company match for Team Members age 18 and older.
• Employee Stock Purchase Plan with shares available at a 15% discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed