Asset Protection Supervisor Full Time

BJ's Wholesale Club • Framingham, MA

7d • $21 - $26

About The Position

The Asset Protection Supervisor is responsible for safety, asset protection, and inventory control at a BJ’s Wholesale Club. This role leads inventory counts and supervises Team Members in the asset protection and inventory control departments. It helps create a safe club environment through theft deterrence, member engagement, and consistent safety practices, while managing physical and systemic inventory processes, reverse logistics, and inventory accuracy. The supervisor monitors and executes company asset protection programs and supports club performance through effective leadership, communication, coaching, and use of business reporting.

The role promotes service excellence and a safe, positive experience for Team Members and members. It supports GOLD Member Standards and club standards, including a strong opening appearance, stocked merchandise, accurate signage, clean and organized areas, and proper stocking and rotation of perishables. The supervisor is also responsible for developing teams, maintaining club policies and procedures, and performing other duties as assigned, including work in other departments as needed. Regular, predictable, full attendance is an essential function.

Requirements

• At least 18 years of age.
• Open shift availability required.
• Demonstrated leadership capabilities, including managing or supervising cross-functional teams, training Team Members, and driving and communicating results.
• Regular, predictable, full attendance is an essential function of the job.

Nice To Haves

• High school diploma, college degree, and/or big-box wholesale, retail, grocery, or management experience preferred.
• Prior asset protection, safety, and/or inventory control experience preferred.
• Forklift experience preferred.

Responsibilities

• Perform safety inspections, teach accident-prevention techniques, assist with accident investigations, and handle workers’ compensation and general liability rates.
• Develop and teach company asset prevention programs and initiatives.
• Lead and perform inventory counts, investigate count results, and manage inventory control functions and count teams.
• Oversee the Inventory Control Driver and assigned responsibilities.
• Oversee the return-to-vendor (RTV) process and ensure the accuracy of damages, vendor returns, and transfers; validate that merchandise leaving through the back doors has been processed according to company guidelines.
• Develop productive asset protection and inventory control teams through selection, training, assessment, performance evaluation, coaching, motivation, and performance management as needed.
• Execute Asset Protection Routines according to the Asset Protection Supervisor Calendar.
• Review the club shrink report weekly, annotate the monthly shrink report for amounts over $500, investigate variances, and resolve them as appropriate.
• Plan and execute cycle inventory preparation.
• Execute merchandise protection standards based on current club theft trends.
• Partner with RAPM to investigate internal and external theft, fraud, and organized retail crime; communicate factual investigation results and updates to leadership.
• Conduct weekly CCTV reviews and enter inventory recoveries weekly according to the Asset Protection calendar.
• Manage, review, and resolve losses identified through exception-based reporting and cash variances.
• Maintain club policies and procedures.
• Lead, coach, and train Team Members; communicate expectations, provide timely direction and feedback, and support engagement and development.
• Use business data and reporting to understand performance, identify trends and opportunities, address process breakdowns, and explain how operational performance connects to club financial targets.
• Set and support service standards, empower teams to resolve member concerns, and help maintain a safe and positive environment for members and Team Members.
• Support daily GOLD Member Standards and club standards, including merchandising, signage, cleanliness, organization, and perishable-area standards.
• Perform other duties as assigned, including working in other departments as needed.

Benefits

• Weekly pay.
• Access to earned pay before payday; a fee may apply.
• Complimentary The Club Card Membership and a free Supplemental Membership for someone in the household.
• Paid time off, including vacation, personal and sick days, holidays, bereavement, and jury duty leave.
• Three medical plan options and optional dental, vision, Health Savings Account (HSA), and flexible spending account options.
• 401(k) retirement savings plan with company match for Team Members age 18 and older.
• Employee Stock Purchase Plan with shares of BJ’s common stock available at a 15% discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed