Asset Protection Supervisor Full Time

BJ's Wholesale Club • Franklin, MA

9d

About The Position

The Asset Protection Supervisor is responsible for safety, asset protection, and inventory control at a BJ’s Wholesale Club. The role leads and executes inventory counts and supervises Team Members in the asset protection and inventory control departments. It helps maintain a safe club through theft-deterrence strategies, member engagement, and safety standards; manages physical and systemic inventory and reverse-logistics processes; and monitors company asset protection programs.

The supervisor leads teams by communicating expectations, coaching and developing Team Members, supporting engagement, and driving accountability and results. The role promotes service excellence and a safe, positive experience for members and Team Members, while upholding inclusion, collaboration, and club standards. It uses business reporting and performance metrics to identify trends, address process issues, and support club performance and profitability.

Responsibilities include safety inspections and accident prevention, inventory counts and variance investigations, shrink deterrence, merchandise protection, CCTV reviews, theft and fraud investigations, and oversight of return-to-vendor and inventory-control processes. The position also requires regular, predictable, full attendance and may involve working in other departments as needed.

Requirements

• At least 18 years of age.
• Open shift availability required.
• Demonstrated leadership capabilities, including managing or supervising cross-functional teams, training Team Members, and driving and communicating results.
• Regular, predictable, full attendance is an essential function of the job.

Nice To Haves

• High school diploma, college degree, and/or big-box wholesale, retail, grocery, or management experience.
• Prior asset protection, safety, and/or inventory-control experience.
• Forklift experience.

Responsibilities

• Perform safety inspections, instruct Team Members on accident prevention, and assist with accident investigations.
• Develop and teach company asset-prevention programs and initiatives.
• Lead, execute, and investigate results from the inventory count program; perform inventory counts and manage inventory-control functions.
• Oversee count teams and inventory-control programs, including the Inventory Control Driver and assigned responsibilities.
• Implement operational best practices and programs focused on shrink deterrence.
• Oversee the return-to-vendor process and ensure accuracy of damage, vendor returns, and transfers.
• Validate that merchandise leaving the back doors has been processed according to company guidelines.
• Build and manage effective asset protection and inventory-control teams through selection, training, assessment, performance evaluation, coaching, motivation, and performance management when necessary.
• Execute Asset Protection Routines according to the Asset Protection Supervisor Calendar.
• Review club shrink reports weekly, annotate the monthly report for shrink over $500, and investigate and resolve variances.
• Plan and execute the cycle-inventory preparation process.
• Execute merchandise-protection standards based on current club theft trends.
• Partner with RAPM to investigate internal and external theft, fraud, and organized retail crime; communicate factual findings and updates to leadership.
• Conduct weekly CCTV reviews and enter inventory recoveries weekly according to the Asset Protection calendar.
• Manage, review, and resolve losses identified through exception-based reporting and cash variances.
• Maintain club policies and procedures.
• Teach, coach, and lead Team Members through the club-level training process; support engagement, compliance, development, and retention.
• Set service expectations, empower teams to resolve member concerns, and help ensure a safe and positive experience for members and Team Members.
• Lead teams in delivering GOLD club standards, including stocking, promotional execution, accurate signage, cleanliness, organization, and perishable-product rotation and cold-chain maintenance.
• Use business reporting and metrics to identify performance trends and opportunities, correct process breakdowns, and communicate the connection between operational performance and club financial targets.
• Work in other departments as needed and maintain regular, predictable, full attendance.

Benefits

• Weekly pay.
• Access to earned pay before payday through Daily Pay; fees may apply.
• Complimentary BJ’s Club Card Membership and a free Supplemental Membership for someone in the household.
• Paid vacation, personal, sick, holiday, bereavement, and jury-duty leave.
• Choice of three medical plans and optional dental and vision plans.
• Health Savings Account and flexible spending account options.
• 401(k) retirement savings plan with company match for eligible Team Members age 18 and older.
• Employee Stock Purchase Plan with the opportunity to purchase BJ’s common stock at a 15% discount; eligibility requirements vary by position.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed