Asset Protection Supervisor

BJ's Wholesale Club•Noblesville, IN
•$20•Onsite

About The Position

Responsible for safety, asset protection, and inventory control. Leads and executes inventory counts and supervises and directs Team Members in the asset protection and inventory control departments. Creates and maintains a safe club environment by executing theft deterrence strategies, engaging members, and delivering safety standards. Manages physical and systemic processes and reverse logistics, and ensures inventory controls and count accuracy. Monitors and executes company asset protection programs. The role leads teams, supports Team Member development and engagement, promotes service excellence, and ensures daily GOLD Member and Club Standards. It uses business metrics and reporting to identify trends, improve operational performance, and support club financial targets. Regular, predictable, full attendance is an essential function. Other duties may be assigned, including work in other departments as needed.

Requirements

  • At least 18 years of age.
  • Open shift availability required.
  • Demonstrated leadership capabilities, including managing or supervising cross-functional teams, training Team Members, and driving and communicating results.
  • Regular, predictable, full attendance is an essential function of the job.

Nice To Haves

  • High school diploma, college degree, and/or big-box wholesale, retail, grocery, or management experience preferred.
  • Prior asset protection, safety, and/or inventory control experience preferred.
  • Forklift experience preferred.

Responsibilities

  • Perform safety inspections, instruct on accident prevention techniques, assist in accident investigations, and handle workers’ compensation and general liability rates.
  • Develop and teach company asset prevention programs and initiatives.
  • Lead and execute the inventory count program, investigate results, and perform inventory counts.
  • Manage inventory control functions and oversee count teams and programs; implement best practices focused on operational shrink deterrence.
  • Oversee the Inventory Control Driver and assigned responsibilities.
  • Oversee the return-to-vendor (RTV) process and ensure the accuracy of damages, returns to vendor, and transfers; validate that merchandise leaving the back doors is processed according to company guidelines.
  • Develop effective teams in asset protection and inventory control through selection, training, assessment, performance evaluation, coaching, motivation, and performance management as needed.
  • Execute Asset Protection Routines as outlined in the Asset Protection Supervisor Calendar.
  • Review the club shrink report weekly, annotate the monthly report for shrink over $500, and investigate and resolve variances.
  • Plan and execute the cycle inventory preparation process.
  • Execute merchandise protection standards focused on current club theft trends.
  • Partner with RAPM to investigate internal and external theft, fraud, and organized retail crime cases.
  • Communicate investigation results and provide leadership with fact-based updates.
  • Conduct weekly CCTV reviews and enter inventory recoveries weekly according to the Asset Protection calendar.
  • Manage, review, and resolve losses identified through exception-based reporting and cash variances.
  • Maintain club policies and procedures.
  • Lead through change, communicate expectations, provide timely direction and feedback, follow up, and hold teams accountable for results.
  • Coach and train Team Members on policies, procedures, compliance, and service standards; support engagement, inclusion, development, and a safe, positive environment.
  • Ensure service excellence and empower teams to address member concerns.
  • Lead teams in meeting daily GOLD Club Standards, including stocking, promotional execution, signage accuracy, cleanliness, organization, and perishable rotation and cold-chain maintenance.
  • Use club and department performance metrics and reporting to identify trends, opportunities, and process breakdowns and communicate their connection to financial targets.
  • Perform other duties as assigned, including working in other departments as needed.

Benefits

  • Weekly pay.
  • Complimentary BJ’s Club Card Membership and a free Supplemental Membership for someone in the household.
  • Paid time off, including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
  • Choice of three medical plans and optional dental, vision, Health Savings Account (HSA), and flexible spending account options.
  • 401(k) retirement savings plan with company match, available to Team Members age 18 and older.
  • Employee Stock Purchase Plan with shares of BJ’s common stock available at a 15% discount.
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