Asset Protection Supervisor

Burlington Stores•Chelsea, MA

19h

About The Position

The Asset Protection Supervisor is a lead officer on the store Asset Protection Team, responsible for executing and directing the proper implementation of the company’s Shortage Control and Safety programs. The supervisor leads efforts to protect the safety and security of customers, associates, merchandise, and store property. A strong, visible asset protection presence helps deter attempts to compromise store safety and security. The supervisor is expected to lead by example and maintain professionalism and control in high-stress situations. The role includes supervising store patrols and monitoring, assisting with recruitment and training, investigating theft incidents as directed, conducting safety inspections and audits, and coordinating with store personnel and local law enforcement. The position may represent Burlington in court proceedings related to Asset Protection apprehensions and investigations. The stated hourly salary range is $30.00–$35.00. Compensation decisions may depend on qualifications, education, job-related skills, relevant experience, and geographic location.

Requirements

Ability to work a flexible schedule, including nights, weekends, and holidays as required.
Ability to stand and walk for extended periods.
Ability to occasionally lift up to 40 lbs.

Nice To Haves

Prior experience as a security guard, asset protection officer, or retail security associate is preferred.

Responsibilities

Perform and supervise patrols and strategic monitoring of the store to maintain a visible security presence.
Assist in recruiting and training new Shortage Control Associates.
Stay current on company Safety and Security standards and protocols.
Investigate theft incidents as directed by the Asset Protection Manager.
Detect, report, and resolve matters related to safety, inventory shortage, cash handling, and theft while providing customer service according to company standards.
Supervise and conduct safety inspections and audits, document results accurately, and communicate potential or existing hazards to the key holder on duty.
Control associate and visitor access to help ensure physical security.
Monitor CCTV, if applicable.
Represent Burlington in court proceedings associated with Asset Protection apprehensions and investigations when necessary.
Develop relationships with local law enforcement.