SC Asset Protection Supervisor

Lowe's Home Centers•Lowe's Groveport, OH

About The Position

The SC Asset Protection Supervisor partners with operational leaders, third-party logistics providers, and Supply Chain Asset Protection Managers to review policies, procedures, and processes, improve the customer experience, control expenses, and maximize margins. The role manages, hires, and develops a diverse team of hourly Lowe’s Security Specialists in a supply chain environment, and collaborates with internal and external stakeholders to reduce financial risk and support profitability. The supervisor oversees the compliance, integrity, and effectiveness of the product quality audit program; evaluates internal controls and operational and product-handling procedures; identifies organizational risks and coordinates mitigation; and supports operational excellence and safety training. The role analyzes historical and current data, reports trends, supports business partners in creating and deploying strategies, and provides feedback and mentorship to associates. The position also provides training and governance for network processes, conducts comprehensive Quarterly Walks to check adherence to damage-reduction strategies and operational controls, and communicates how associates contribute to the customer experience. It participates in planning for new or modified equipment and processes to reduce injury and regulatory risks, and consults during new-building stand-up to implement damage-reduction programs, monitor issues, and capture learnings during early phases.

Requirements

Associate degree in Risk Management, Engineering, Business, or another related field.
1–3 years of retail Asset Protection experience in distribution or retail stores.

Nice To Haves

1–2 years of experience with a mass retailer or other multi-location employer.
1–2 years of warehouse-type store and/or distribution center experience.
CSP, ASP, WSO, or ARM certification.
OSHA 10- or 30-hour training.

Responsibilities

Partner with operational leaders, 3PL providers, and Supply Chain Asset Protection Managers to review policies, procedures, and processes and identify opportunities to improve customer experience, control expenses, and maximize margins.
Build relationships and collaborate with key internal and external stakeholders.
Manage, hire, and develop a diverse team of hourly Lowe’s Security Specialists in a supply chain environment.
Oversee compliance, integrity, and effectiveness of the product quality audit program and adjust it to meet evolving business damage strategies.
Evaluate internal controls, operational procedures, and product-handling procedures to reduce financial risk and drive company profit.
Identify organizational risks and take swift action to mitigate them through escalation to operational leadership, 3PL providers, and Supply Chain Asset Protection Managers.
Support operational excellence and safety training to foster a culture of quality assurance.
Provide associates with open feedback and mentorship to encourage growth and greater responsibility.
Analyze historical and current data to identify trends and direct actions.
Deliver consistent reporting and trend analysis, and support business partners in creating and deploying strategies to increase profitability.
Identify areas for improvement and challenge and encourage individuals and leadership teams to close gaps.
Provide training, implementation, and governance over network processes that support organizational initiatives.
Conduct comprehensive Quarterly Walks to ensure adherence to damage-reduction strategies and operational controls.
Communicate a clear vision to associates throughout the Supply Chain network about their role in delivering the desired customer experience.
Participate in system-design planning for new equipment, existing equipment, or process modifications to reduce injury risk and regulatory exposure.
Provide consultation and direction during new-building stand-up; help implement and enforce damage-reduction processes and programs, monitor and address issues, and collect learnings during early phases.

Benefits

Health, dental, and vision insurance.
Life and disability insurance.
Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
Flexible spending and health savings accounts.
401(k) retirement account with company match.
Employee Assistance Program, including concierge and work/life services and no-cost counseling.
Education support programs, including tuition assistance and trade skills scholarships.
Business Travel Accident insurance.
Maternity and parental leave.
Adoption assistance.
Lowe’s Associate Discount and broad discount platform.
Potential discretionary benefits, based on eligibility, including annual bonuses, Employee Stock Purchase Plan and/or deferred compensation plan enrollment, and grant awards.
Learning and development opportunities.