SC Asset Protection Security Supervisor

Lowe's Home Centers•Lowe's Groveport, OH

About The Position

The SC Asset Protection Security Supervisor provides a visible, proactive physical security and safety presence throughout an assigned Lowe’s supply chain location. The role supervises the location’s SC Security Officers, including training, attendance, scheduling, performance, and security equipment management, and ensures scheduled security posts are staffed. The supervisor supports the Asset Protection & Safety Manager and partners with Supply Chain leadership and associates to maintain a safe environment and enforce policies and procedures. The position monitors the physical security of the building and premises, engages with fleet drivers during inbound and outbound processes in compliance with CTPAT, validates audits, conducts patrols, responds to incidents and emergencies, and documents incidents through a case management system. The role also maintains required certifications and licenses, supports court proceedings when applicable, and maintains relationships with local law enforcement.

Requirements

High school diploma or GED.
5–7 years of experience in retail, security, first response, military service, or a related field.
1–2 years of big-box retail, security, or military experience.
1–2 years of experience writing detailed incident reports.
1–2 years of experience conducting quality reviews or audits.
Valid driver’s license.
Security license.

Nice To Haves

Associate’s degree in Criminal Justice, Safety, or a related security field.
1–2 years of experience using physical security systems such as CCTV or EAS.
First-Aid certification.
De-escalation or crisis-intervention training.

Responsibilities

Partner with Supply Chain leadership to provide a visible and proactive physical security and safety presence at the assigned location.
Supervise SC Security Officers, including training, attendance, scheduling, performance, and security equipment management.
Ensure all scheduled SC Security Officer posts are staffed.
Execute job functions in support of the Asset Protection & Safety Manager.
Validate building physical security throughout the day, including gates, doors, and perimeter, in accordance with company policy and procedure.
Engage with over-the-road and dedicated fleet drivers during inbound and outbound processes in compliance with CTPAT.
Validate regular safety and physical security audits conducted by SC Security Officers using handheld mobile devices.
Conduct interior and exterior patrols on foot and in a company-owned vehicle to identify potential security concerns.
De-escalate situations involving associates, visitors, and contractors using professional techniques.
Respond promptly and appropriately to incidents, accidents, and emergencies, including medical situations and fire alarms.
Collaborate with Supply Chain leadership and associates to enforce policies and procedures.
Report suspicious behavior, safety hazards, and security breaches to appropriate leadership.
Complete detailed incident reports in the case management system, including descriptions of events, individuals involved, and actions taken.
Use CCTV to monitor physical security and detect unauthorized activity.
Attend monthly Safety Team meetings to stay informed about updates, concerns, and procedural changes.
Maintain required Lowe’s certifications and licenses.
Participate in court hearings when applicable, update case files, and maintain relationships with local law enforcement.
Maintain State Guard Licensing requirements for the Security Team, if required.

Benefits

Health, dental, and vision insurance.
Life and disability insurance.
Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
Flexible spending and health savings accounts.
401(k) retirement account with company match.
Employee Assistance Program with concierge and work/life services and no-cost counseling.
Education support programs, including tuition assistance and trade skills scholarships.
Business Travel Accident insurance.
Maternity and parental leave.
Adoption assistance.
Lowe’s Associate Discount and a broad discount platform.
Other discretionary benefits, based on eligibility, including annual bonuses, Employee Stock Purchase Plan and/or deferred compensation plan enrollment, and grant awards.
Learning and development opportunities.