About The Position

As a Package Consultant 2 in Infosys’s SURE (Services, Utilities, Resources, Energy) unit, you will work on SAP SuccessFactors Recruiting Management (RCM) and Onboarding 2.0 activities. You will manage configuration, enhancements, testing, integrations, production support, and issue resolution, while translating business requirements into scalable solutions aligned with SAP SuccessFactors best practices. The role involves collaborating with business, HR, technical, and client stakeholders, delivering high-quality configuration and functional documentation, supporting testing and deployment, and providing post-production assistance. You will also contribute to solution reviews, troubleshooting, mentoring, reusable assets, and knowledge sharing. Infosys’s SURE unit works with organizations in services, utilities, energy, and resources on digital transformation initiatives, including work involving AI and digital technologies. A bachelor’s degree or foreign equivalent is required, though three years of progressive specialty experience may substitute for each year of education. The position may require relocation and/or travel to the work or project location. Applicants must be authorized to work in the United States without employer-based visa sponsorship; Infosys states it cannot provide immigration sponsorship now or in the future.

Requirements

  • Expertise in SAP SuccessFactors Recruiting Management and Onboarding 2.0.
  • Ability to independently manage Recruiting Management and Onboarding configuration, enhancements, testing, integrations, production support, and issue resolution.
  • Experience analyzing business requirements and recommending scalable solutions aligned with SAP SuccessFactors best practices.
  • Ability to work directly with business, HR, technical, and client stakeholders and communicate solutions, expectations, risks, and dependencies.
  • Accountability for timely, high-quality configuration, functional specifications, test scenarios, defect resolution, deployment, and post-production support.
  • Knowledge of ERP systems and integration techniques.
  • Ability to handle end-to-end ERP package customization and implementation.
  • Ability to translate complex requirements into actionable development tasks.
  • Hands-on coding experience and an interest in design.
  • Collaborative approach and strong communication skills with cross-functional teams and client stakeholders.
  • Bachelor’s degree or foreign equivalent from an accredited institution, or three years of progressive experience in the specialty in lieu of each year of education.
  • Authorization to work in the United States for any employer without employer-based visa sponsorship.
  • Willingness to relocate and/or travel to the work or project location if required.

Nice To Haves

  • Mentoring junior consultants.
  • Performing solution and configuration reviews.
  • Supporting complex troubleshooting.
  • Contributing reusable assets and documentation.
  • Sharing Recruiting Management and Onboarding knowledge across the practice.

Responsibilities

  • Participate in requirements gathering with business stakeholders and assist in validating specifications against business objectives and ERP capabilities.
  • Contribute to solution architecture and customize ERP modules and features based on business requirements.
  • Develop and integrate features into existing applications, conduct code reviews, and maintain the codebase.
  • Configure interfaces and execute ETL processes to support system integrations and consistent data flow between ERP and other applications.
  • Assess ERP performance and identify enhancement opportunities while ensuring customizations comply with security measures and regulatory standards.
  • Document ERP customizations and deliver user training to support knowledge transfer.
  • Lead and independently manage Recruiting Management and Onboarding activities, including configuration, enhancements, testing, integrations, production support, and issue resolution.
  • Analyze business requirements and recommend scalable Recruiting Management and Onboarding 2.0 solutions aligned with SAP SuccessFactors best practices.
  • Work with business, HR, technical, and client stakeholders to discuss requirements, recommend solutions, manage expectations, and communicate risks and dependencies.
  • Deliver configuration, functional specifications, test scenarios, defect resolution, deployment, and post-production support on time and to a high standard.
  • Mentor junior consultants, review solutions and configurations, support complex troubleshooting, contribute reusable assets and documentation, and share RCM/ONB knowledge.

Benefits

  • Medical, dental, vision, and life insurance
  • Long-term and short-term disability
  • Health and dependent care reimbursement accounts
  • Accident, critical illness, hospital indemnity, and legal insurance
  • 401(k) plan, with contributions dependent on salary level
  • Paid holidays and paid time off
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