Principal SAP SuccessFactors EC Consultant, Woodside

Infosys•Houston, TX

12d

About The Position

As a Package Consultant 3, the Principal SAP SuccessFactors EC Consultant analyzes complex business processes, identifies optimization opportunities, and prepares detailed requirements aligned with enterprise architecture standards. The role defines solution architecture, guides customization and integration work, develops advanced ERP customizations and applications with development teams, and implements complex integration workflows and large-scale data migration strategies. It also focuses on performance, scalability, reliability, user experience, compliance, security, documentation, and training. The consultant supports day-to-day Employee Central incidents, service requests, and problem tickets; serves as the primary onshore contact for HR business users and stakeholders; maintains Employee Central configuration; troubleshoots integration issues with other SuccessFactors modules; supports data loads; and maintains support documentation, standard operating procedures, and knowledge articles. The role is part of Infosys’s SURE (Services, Utilities, Resources, Energy) unit, which works with organizations in these sectors on digital transformation. The position may require relocation and/or travel to the work or project location. Applicants must be authorized to work in the United States without employer-based visa sponsorship; Infosys cannot provide immigration sponsorship for this role now or in the future.

Requirements

Expertise in ERP systems, architecture, and advanced customization techniques.
Ability to design complex integration solutions and guide large-scale data migrations.
Proactive problem-solving skills for streamlining complex requirements.
Strategic mindset to align technical solutions with business goals and market trends.
Deep understanding of compliance requirements, security protocols, and performance optimization methodologies.
Sector-specific expertise for high-quality project delivery.
Bachelor’s degree or foreign equivalent from an accredited institution, or three years of progressive experience in the specialty in lieu of each year of education.
Authorization to work for any employer in the United States without employer-based visa sponsorship.

Nice To Haves

Strong client-facing experience.
Strong communication and presentation skills.

Responsibilities

Analyze complex business processes, identify optimization opportunities, and draft detailed requirements aligned with enterprise architecture standards.
Define solution architecture and guide customization and integration efforts based on business analysis.
Design and implement advanced ERP customizations and develop software applications in collaboration with development teams.
Develop complex integration workflows connecting the ERP system with external applications.
Lead large-scale data migration strategies and ensure data integrity.
Implement performance optimization strategies focused on scalability, reliability, and user experience.
Lead compliance initiatives and audits to uphold security protocols and industry standards.
Document complex ERP customizations and lead training workshops for different user groups.
Handle day-to-day Employee Central incident, service request, and problem tickets.
Act as the primary onshore contact for HR business users and stakeholders.
Manage Employee Central configuration, including Foundation Objects, business rules, workflows, event reason derivations, and data models.
Diagnose and troubleshoot Employee Central integrations with other SuccessFactors modules, including Recruiting, Onboarding, Compensation, Time Off, and PMGM.
Support data imports and exports using templates and business rules.
Maintain support documentation, SOPs, and knowledge articles.