SAP S/4HANA OTC Functional Lead

OmniOn Power•Plano, TX
•Onsite

About The Position

The SAP S/4HANA OTC Functional Lead leads the design, implementation, and continuous improvement of global Order-to-Cash processes within SAP S/4HANA Public Cloud. The role serves as the functional lead for Sales and Distribution (SD), partnering with business stakeholders and technical teams to deliver standardized, scalable solutions across global operations. It supports effective integration with CPQ platforms and other business applications while promoting SAP Best Practices, Clean Core principles, and long-term system sustainability. The position is based at OmniOn Power headquarters in Plano, Texas, and reports directly to the Senior Director of IS Applications. It provides functional leadership and subject matter expertise to cross-functional project teams, implementation partners, and business stakeholders, and is accountable for delivering stable, maintainable, upgrade-ready SAP solutions and standardized global OTC processes.

Requirements

  • Bachelor's degree in Information Systems, Computer Science, or a related field, or equivalent relevant professional experience.
  • Minimum of 8 years of experience in SAP Sales and Distribution (SD), including extensive knowledge of end-to-end Order-to-Cash processes.
  • Experience participating in at least two full-lifecycle SAP S/4HANA implementations, including hands-on functional design and configuration responsibilities.
  • Demonstrated experience with SAP S/4HANA Public Cloud architecture, functionality, and implementation methodologies.
  • Deep expertise in Order-to-Cash processes and SAP SD configuration.
  • Strong understanding of SAP S/4HANA Public Cloud architecture and best practices.
  • Experience with SAP Activate methodology and Fit-to-Standard workshops.
  • Proven experience integrating SAP with CPQ and third-party applications.
  • Strong knowledge of SAP pricing, billing, shipping, customer master data, and business partner concepts.
  • Experience leading global template and process standardization initiatives.
  • Excellent communication, stakeholder management, and leadership skills.

Nice To Haves

  • Experience with SAP Business Technology Platform (BTP).
  • Knowledge of Advanced Available-to-Promise (aATP), Output Management, and Backorder Processing.
  • Experience with SAP Cloud ALM and Agile delivery methodologies.
  • Understanding of Finance, Procurement, Logistics, Warehouse Management, and Customer Service integration.
  • SAP certification in SAP S/4HANA Sales or a related functional area.

Responsibilities

  • Lead the design and deployment of end-to-end Order-to-Cash processes within SAP S/4HANA Public Cloud.
  • Define and implement global OTC process standards aligned with business objectives and SAP Best Practices.
  • Architect and configure Sales and Distribution solutions, including sales orders, pricing, shipping, billing, returns, and customer master processes.
  • Design scalable organizational structures, including Sales Organizations, Distribution Channels, Divisions, and Shipping Points.
  • Promote Clean Core principles and minimize customizations by using standard SAP capabilities and configuration.
  • Drive adoption of SAP S/4HANA Public Cloud Scope Items and industry best practices; evaluate business requirements and recommend standard functionality before enhancements.
  • Lead fit-to-standard workshops and solution design sessions, and govern solution decisions for maintainability, upgrade readiness, and operational efficiency.
  • Lead integration design across SD, Finance, Procurement, Logistics, Warehouse Management, Manufacturing, Customer Service, and Supply Chain functions.
  • Define and govern integrations between SAP S/4HANA and CPQ platforms, CRM solutions, and third-party systems; collaborate with architecture, middleware, and technical teams to ensure efficient integrations and seamless transaction flows.
  • Design and configure pricing strategies using SAP condition techniques, including discounts, freight, promotions, and customer-specific agreements; support warranty-related billing and commercial process optimization.
  • Evaluate and recommend SAP BTP extensions, and collaborate on side-by-side extensions and workflow solutions consistent with Clean Core and SAP extensibility principles.
  • Lead OTC data migration, including mapping, cleansing, validation, and cutover planning; support migration using SAP Migration Cockpit and approved methodologies.
  • Drive System Integration Testing (SIT), User Acceptance Testing (UAT), defect resolution, deployment readiness, release management, and production deployment planning.
  • Partner with business leadership to identify process improvement and automation opportunities; facilitate design workshops, solution reviews, and executive stakeholder discussions.
  • Provide functional leadership and subject matter expertise to cross-functional teams, implementation partners, and business stakeholders, ensuring alignment on solution design, deliverables, and requirements.
  • Drive continuous improvement focused on process simplification, user adoption, and operational excellence.
  • Deliver standardized global OTC processes and implementation milestones within established timelines and quality expectations; support integration, reduced manual work and defects, and improved user adoption and satisfaction.
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