SAP S/4HANA Site Lead

Aston Carter•Anderson, IN
•$90 - $115•Onsite

About The Position

The SAP S/4HANA Site Lead will support a manufacturing facility after its SAP S/4HANA implementation, serving as the on-site connection between plant operations, business users, leadership, and the SAP implementation and support organization. The role focuses on improving adoption by helping employees understand and consistently follow the standard operating procedures and business processes established for the new ERP environment. The consultant will assess how SAP processes are executed in practice, identify gaps between documented procedures and plant activities, investigate the causes of workarounds or noncompliance, and work with plant personnel to establish sustainable processes. The role also involves process observation, end-user coaching, documentation and training improvements, issue routing and resolution, support for testing and stabilization, and reporting on adoption and process compliance. The position is a contract role based fully onsite in Anderson, Indiana; candidates able to travel and stay in the area during the contract period may be considered.

Requirements

  • At least 5 years of SAP ERP experience, including significant hands-on SAP S/4HANA experience.
  • Previous experience supporting at least one end-to-end SAP S/4HANA implementation or major deployment.
  • Demonstrated experience supporting SAP S/4HANA in a manufacturing environment.
  • Experience working directly with plant operations and frontline business users.
  • Strong business-process analysis and process-mapping capabilities.
  • Experience driving ERP adoption, process standardization, and SOP compliance.
  • Experience identifying and resolving gaps between designed ERP processes and real-world business execution.
  • Demonstrated ability to train, coach, and influence end users through significant process change.
  • Experience supporting UAT, go-live, stabilization, or post-go-live/hypercare.
  • Ability to translate between operations personnel and SAP functional or technical resources.
  • Strong facilitation, documentation, problem-solving, and stakeholder-management skills.
  • Must work fully onsite in Anderson, Indiana; candidates able to travel and stay in the area during the contract period may be considered.

Nice To Haves

  • Experience with SAP PP (Production Planning) and/or SAP MM (Materials Management).
  • Experience with SAP QM, EWM/WM, SD, inventory management, procurement, or related manufacturing processes.
  • Experience in food and beverage, dairy, consumer packaged goods, or process manufacturing.
  • Knowledge of SAP Activate project methodology.
  • Lean, Six Sigma, Kaizen, or other continuous-improvement experience.
  • Experience developing SOPs, work instructions, process maps, training materials, and end-user documentation.
  • Experience defining KPIs around system adoption, transaction accuracy, process compliance, inventory accuracy, or production execution.

Responsibilities

  • Serve as the on-site SAP S/4HANA functional and process leader for the manufacturing facility.
  • Evaluate how plant personnel use SAP and identify gaps between documented SOPs and actual execution.
  • Perform root-cause analysis of process breakdowns, workarounds, incorrect transactions, and inconsistent SAP usage.
  • Partner with plant leadership, supervisors, planners, supply chain personnel, finance, warehouse personnel, and other end users to reinforce standardized processes.
  • Review and improve SAP-related SOPs, workflows, job aids, training materials, and process documentation.
  • Observe processes on the plant floor and follow transactions through SAP to identify where operations break down.
  • Coach and train end users on proper SAP procedures and reinforce adoption after training.
  • Facilitate process-mapping and continuous-improvement sessions to align plant operations with future-state ERP processes.
  • Determine whether issues stem from user behavior or training, process design, master data, system configuration, or unclear ownership, and route issues appropriately.
  • Assist with user acceptance testing, defect resolution, process validation, and remediation activities as needed.
  • Work with SAP functional and technical teams to translate operational issues into clear business and system requirements.
  • Develop measurable adoption and process-compliance metrics and provide plant leadership with visibility into progress.
  • Support stabilization and hypercare following implementation or major releases.
  • Establish processes that plant leadership and end users can sustain after the engagement concludes.

Benefits

  • Medical, dental, and vision coverage, if eligible.
  • Critical Illness, Accident, and Hospital coverage, if eligible.
  • 401(k) retirement plan with pre-tax and Roth post-tax contributions available, if eligible.
  • Voluntary life insurance and AD&D for the employee and dependents, if eligible.
  • Short- and long-term disability coverage, if eligible.
  • Health Spending Account (HSA), if eligible.
  • Transportation benefits, if eligible.
  • Employee Assistance Program, if eligible.
  • Time off/leave, including PTO, vacation, or sick leave, if eligible.
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