Samsung Field Sales Manager

2020 Companies•Charlotte, NC
•Onsite

About The Position

2020 Companies, in partnership with Samsung Electronics America, is hiring a full-time Retail Field Sales Manager to support Samsung’s Field Sales Team. The role represents Samsung as a brand advocate and supports multiple retail channels by driving brand awareness, maintaining merchandising standards, training retail associates, and improving the shopper’s purchase journey to increase sell-out results. The position is based in the Charlotte South market and pays $27.00 per hour. The manager plans and conducts daily visits across assigned retail locations, using effective scheduling and cluster routing to cover the territory efficiently. They demonstrate expertise in Samsung mobile products and its ecosystem, maintain Samsung displays according to brand and visual standards, train retail associates, and work with store managers to align on sales objectives. The role is accountable for KPIs and unit sell-out through planning, field execution, and continuous improvement. This role requires daily travel throughout the assigned territory, which may include overnight stays. Occasional overnight accommodation is provided by the company when applicable. Travel within the continental United States, up to twice per year, may be required for training or special events. Candidates must live within the assigned territory or within five miles of its outermost store, have reliable transportation and required state minimum liability auto insurance, and hold a REAL ID or other TSA-approved identification for domestic air travel.

Requirements

  • At least 4 years of experience in multi-unit territory management, product training and demonstrations, retail concepts, merchandising, and displays.
  • High school diploma or equivalent, with at least 4 years of directly related experience.
  • Reliable transportation and state-required minimum liability automotive insurance coverage.
  • Ability to travel daily throughout the assigned market, including possible overnight stays.
  • Ability to reside within the assigned territory or within five miles of the outermost store.
  • Valid REAL ID or other TSA-approved identification for domestic air travel.
  • Ability to travel within the continental United States up to twice per year for training or special events.
  • Proficiency in Microsoft Office Suite or similar systems.
  • Self-motivation and ability to work independently, manage time, take initiative, and deliver results without daily supervision.
  • Ability to prioritize multiple tasks, understand retail dynamics and consumer behavior, and handle time-sensitive and confidential business information.
  • Ability to adapt and pivot in a dynamic environment.
  • Strong communication and presentation skills for training and influencing retail employees, maintaining partner relationships, and engaging customers.
  • Professional image and demeanor aligned with Samsung’s values and brand.

Nice To Haves

  • Bachelor’s degree in Business, Marketing, or a related field, or equivalent work experience.

Responsibilities

  • Represent Samsung professionally as a brand ambassador through product expertise and customer engagement.
  • Develop and maintain an efficient schedule for timely store visits across multiple retail channels.
  • Follow established store-visit protocols and company policies while interacting professionally with retail partners.
  • Use cluster routing strategies to streamline travel and improve coverage of the assigned territory.
  • Demonstrate Samsung mobile products and explain their features, benefits, and ecosystem to customers.
  • Oversee Samsung display merchandising and ensure compliance with brand standards, letter mark guidelines, and visual presentation requirements.
  • Train retail sales associates on Samsung mobile products and the ecosystem so they can promote and sell products effectively.
  • Achieve KPIs and drive unit sell-out through planning, execution, and continuous improvement.
  • Build and maintain relationships with retail store managers, aligning sales objectives and collaborating on shared goals.
  • Conduct daily store visits to execute field initiatives and strategic priorities across multiple channel locations.

Benefits

  • Competitive pay, paid weekly
  • Quarterly bonus based on set objectives
  • Next-day pay on demand with DailyPay
  • Health, dental, and vision benefits
  • 401(k) program with matching
  • Paid time off
  • Paid holidays
  • Company-issued premium Samsung devices
  • Scholarship opportunities for employees and direct family members
  • Employee Assistance Program
  • Leadership Development Program
  • Company-paid hotel accommodations when applicable for overnight stays
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