Samsung Field Sales Manager

2020 Companies•Charlotte, NC

5d•Onsite

About The Position

2020 Companies, in partnership with Samsung Electronics America, is hiring a full-time Retail Field Sales Manager to support Samsung’s field sales team. The role represents Samsung and its product ecosystem across multiple retail channels, building brand awareness through merchandising excellence, product training, and improved customer purchase experiences to drive sell-out results. The Field Sales Manager makes daily visits to stores across an assigned territory, maintains an efficient visit schedule and travel routes, and executes field initiatives in line with company priorities. The position includes demonstrating Samsung mobile products, training retail sales associates, maintaining Samsung displays and brand standards, working toward KPIs, and building productive relationships with retail managers. Candidates must live in the assigned territory or within five miles of its outermost store. This is a full-time role with an hourly pay rate of $27. The schedule is Tuesday through Saturday during retail store hours, with daily travel and occasional overnight stays. Travel within the continental United States for training or special events may occur up to twice per year.

Requirements

At least 4 years of experience in multi-unit territory management, product training and demonstrations, retail concepts, merchandising, and displays.
High school diploma or equivalent with at least 4 years of directly related experience.
Reliable transportation and state-required minimum liability automotive insurance coverage.
Ability to travel daily throughout the assigned market, including occasional overnight stays.
Residence within the assigned territory or within a 5-mile radius of the outermost store.
Proficiency in Microsoft Office Suite or similar systems.
Ability to work independently, take initiative, manage time effectively, and deliver results without daily supervision.
Ability to prioritize multiple tasks, understand retail dynamics and consumer behavior, and handle time-sensitive and confidential business information.
Ability to adapt to a dynamic environment and demonstrate mental and business agility.
Strong communication and presentation skills for training and influencing retail employees, maintaining partner relationships, and engaging customers.
Professional image and demeanor consistent with Samsung’s values and brand.
Willingness to travel within the continental United States up to twice per year for training or special events.
Valid REAL ID or other TSA-approved identification for domestic air travel.

Nice To Haves

Bachelor’s degree in Business, Marketing, or a related field, or equivalent work experience.

Responsibilities

Represent Samsung as a brand ambassador through professional conduct, product expertise, and customer engagement.
Develop and maintain a structured schedule that supports productive, timely store visits across multiple retail channels.
Follow established store visit protocols and comply with company policies when interacting with retail partners.
Use cluster routing strategies to streamline travel and improve coverage of the assigned territory.
Demonstrate Samsung mobile products and explain their key features and benefits to customers.
Oversee Samsung display merchandising and ensure compliance with brand standards, letter mark guidelines, and visual presentation requirements.
Train retail sales associates on Samsung mobile products and the product ecosystem.
Achieve key performance indicators and drive unit sell-out through planning, execution, and continuous improvement.
Build and maintain relationships with retail store managers to align sales objectives and support mutual goals.
Execute field initiatives through daily store visits across multiple channel locations.