Samsung Experience Consultant

2020 Companies•Fredericksburg, VA
•Onsite

About The Position

2020 Companies is hiring a part-time Samsung Experience Consultant to represent Samsung Electronics America and drive sales of Samsung mobile products and services in a Best Buy retail store in Fredericksburg, Virginia. The role focuses on helping customers select products that meet their needs, sharing accurate product information, and building confidence in Samsung products among customers and Best Buy employees. The consultant also partners with store staff to support sales initiatives and goals. The position includes product demonstrations and promotion, merchandising and display maintenance, daily sales reporting, and meeting sales targets. The schedule includes high-traffic periods such as weekends, weekdays, evenings, and some holidays. 2020 Companies describes itself as committed to an inclusive workplace and offers support through paid holidays, career-pathing options, personal development, and professional stretch assignments.

Requirements

  • High school diploma or equivalent.
  • Excellent communication, presentation, interpersonal, and problem-solving skills.
  • Demonstrated knowledge of products and services.
  • Integrity and commitment to customer satisfaction.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.
  • Availability to work evenings, weekends, and high-demand retail holidays.
  • Ability to maintain customer confidentiality.

Nice To Haves

  • Six months of prior sales, retail, telecom, or marketing experience is preferred.

Responsibilities

  • Demonstrate, sell, and promote Samsung products to Best Buy customers.
  • Use conversational consulting sales techniques to drive sales of Samsung mobile products and services.
  • Identify customer needs and recommend appropriate Samsung products.
  • Build confidence in Samsung products and services among Best Buy employees and new and repeat customers.
  • Build partnerships with Best Buy staff to advance team initiatives and goals.
  • Meet or exceed monthly and weekly personal and store sales goals or quotas.
  • Provide customer and client service to customers and Best Buy employees.
  • Maintain retail brand standards for merchandising, security, installation, and cleanliness.
  • Complete display resets when requested and during new product launches.
  • Submit accurate daily reporting on sales performance and retail insights.
  • Attend work regularly and promptly.
  • Participate in daily trainings, collaboration, and goal sharing with Best Buy associates and leadership.

Benefits

  • Competitive weekly pay; hourly pay is $19.00.
  • Next-day on-demand pay through DailyPay.
  • Paid online training that can be completed at home using a computer or mobile device.
  • Company-provided apparel.
  • Company-provided tablet or phone.
  • Ongoing training and development.
  • Paid holidays.
  • Career-pathing options, personal development opportunities, and professional stretch assignments.
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