Samsung Experience Consultant Lead

2020 Companies • Pasadena, CA

11d • Onsite

About The Position

2020 Companies is hiring a full-time, bilingual Samsung Experience Consultant to represent Samsung Electronics America and drive sales of Samsung mobile products and services in a Best Buy retail store in Pasadena, California. The role focuses on demonstrating and promoting Samsung devices, understanding customers’ needs, recommending suitable products, and providing excellent customer service. The consultant also builds relationships with Best Buy associates and leadership through collaboration, training, and shared goals.

The position pays $21.00 per hour, with weekly pay and quarterly bonus eligibility. The schedule averages 32 or more hours per week and includes high-traffic periods, weekends, weekdays, and some holidays. Paid online training, company-provided apparel and a tablet or phone, ongoing training and development, and eligibility for medical, dental, and vision benefits are offered. Paid time off, paid holidays, and a 401(k) with company match are also listed.

The employer describes an inclusive workplace and equal opportunity hiring commitment.

Requirements

• Bilingual ability is required.
• High school diploma or equivalent.
• Excellent communication, presentation, interpersonal, and problem-solving skills.
• Demonstrated knowledge of products and services.
• Integrity and commitment to customer satisfaction.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Availability to work weekend evenings and high-demand retail holidays.
• Ability to maintain customer confidentiality.

Nice To Haves

• Six months of prior sales, retail, telecom, or marketing experience is preferred.

Responsibilities

• Demonstrate, sell, and promote Samsung products to customers in Best Buy.
• Use conversational consulting sales techniques to drive sales of Samsung mobile products and services.
• Understand customer needs and recommend suitable Samsung products.
• Build confidence in Samsung products and services among Best Buy employees and new and repeat customers.
• Build strong partnerships with Best Buy staff to advance shared initiatives and goals.
• Meet or exceed personal and store sales goals and established sales quotas.
• Provide excellent service to customers and Best Buy employees.
• Maintain retail brand standards for merchandising, security, installation, and cleanliness.
• Complete display resets as requested and during new product launches.
• Complete daily reporting on sales performance and retail insights.
• Attend work regularly and promptly.

Benefits

• Competitive weekly pay; hourly pay is $21.00.
• Quarterly bonus opportunity.
• Next-day on-demand pay through DailyPay.
• Paid online training.
• Company-provided apparel.
• Company-provided tablet or phone.
• Ongoing training and development.
• Eligibility for medical, dental, and vision benefits.
• Paid time off.
• Paid holidays.
• 401(k) with company match.
• Long-term career pathing options, personal development opportunities, and professional stretch assignments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED