Samsung Experience Consultant Lead

2020 Companies • Avon, IN

13d • Onsite

About The Position

2020 Companies is hiring a full-time Samsung Experience Consultant to represent Samsung Electronics America in a Best Buy retail store. The role focuses on selling and promoting Samsung mobile products and services—including phones, tablets, and wearables—using consultative sales techniques. The consultant helps customers identify products that meet their needs, shares accurate product information, and builds confidence in Samsung products among customers and Best Buy employees.

The position also involves building partnerships with Best Buy staff and leadership, meeting sales goals, maintaining retail brand standards, completing display resets and daily sales reporting, and providing excellent customer and client service. The role averages 32 or more hours per week, with schedules that include high-traffic periods, weekends, and some holidays. Training is paid and completed online from home. Compensation includes hourly pay of $18.00 and a quarterly bonus opportunity.

Requirements

• High school diploma or equivalent.
• Excellent communication, presentation, interpersonal, and problem-solving skills.
• Demonstrated knowledge of products and services.
• Integrity and commitment to customer satisfaction.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Availability to work weekend evenings and high-demand retail holidays.
• Ability to maintain customer confidentiality.

Nice To Haves

• Six months of prior sales, retail, telecom, or marketing experience is preferred.

Responsibilities

• Demonstrate, sell, and promote Samsung products to customers in Best Buy.
• Use conversational consultative sales techniques to drive sales of Samsung mobile products and services.
• Identify customer needs and recommend suitable Samsung products.
• Provide customers and Best Buy employees with current and relevant product information.
• Build confidence in Samsung products and services among Best Buy employees and customers.
• Build strong partnerships with Best Buy staff to advance shared initiatives and goals.
• Meet or exceed personal and store sales goals and established monthly or weekly sales quotas.
• Provide excellent service through interactions with customers and Best Buy employees.
• Maintain retail brand standards for merchandising, security, installation, and cleanliness.
• Complete display resets upon request and during new product launches.
• Complete daily reporting on sales performance and retail insights.
• Maintain regular and prompt attendance and accurate daily reporting.

Benefits

• Competitive weekly pay; hourly pay is $18.00 per hour.
• Quarterly bonus opportunity.
• Next-day on-demand pay through DailyPay.
• Paid online training completed at home via computer or mobile device.
• Apparel provided.
• Company-provided tablet or phone.
• Ongoing training and development.
• Medical, dental, and vision benefits eligibility.
• Paid time off and paid holidays.
• 401(k) with company match.
• Career pathing options, personal development opportunities, and professional stretch assignments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED