Samsung Experience Consultant Lead
About The Position
2020 Companies is hiring a full-time Samsung Experience Consultant to represent Samsung Electronics America and drive sales within a Best Buy retail store in Tukwila, Washington. The role focuses on Samsung mobile devices and services, including phones, tablets, and wearables. The consultant provides customer-focused product demonstrations and recommendations, builds relationships with customers and Best Buy employees, and supports store sales goals and Samsung initiatives. The position averages 32 or more hours per week and includes paid online training. Work is scheduled during high-traffic periods, including weekdays, weekends, and some holidays. The company provides apparel and a tablet or phone for the role.
Requirements
- High school diploma or equivalent.
- Excellent communication, presentation, interpersonal, and problem-solving skills.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Availability to work weekend evenings and high-demand retail holidays.
- Ability to maintain customer confidentiality.
- Impeccable integrity and commitment to customer satisfaction.
- Demonstrated knowledge of products and services.
Nice To Haves
- Six months of prior sales, retail, telecom, or marketing experience.
Responsibilities
- Drive sales of Samsung mobile products and services using conversational consulting sales techniques.
- Identify customer needs and recommend Samsung products that meet those needs.
- Build confidence in Samsung products and services among Best Buy employees and new and repeat customers.
- Build strong partnerships with Best Buy staff to support shared initiatives and goals.
- Meet or exceed personal and store sales goals on a monthly basis.
- Provide excellent service to customers and Best Buy employees.
- Maintain retail brand standards for merchandising, security, installation, and cleanliness.
- Complete display resets when requested and during new product launches.
- Complete daily reporting on sales performance and retail insights.
- Maintain regular, prompt attendance and accurate daily reporting.
Benefits
- Competitive weekly pay at $23.00 per hour.
- Quarterly bonus opportunity.
- Next-day pay on demand through DailyPay.
- Paid online training.
- Company-provided apparel.
- Company-provided tablet or phone.
- Ongoing training and development.
- Eligible for medical, dental, and vision benefits.
- Paid time off and paid holidays.
- 401(k) with company match.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
