Samsung Experience Consultant Lead

2020 Companies•Florence, KY

3d•Onsite

About The Position

2020 Companies is hiring a full-time Samsung Experience Consultant to represent Samsung Electronics America in a Best Buy retail store. The role focuses on driving sales of Samsung mobile products and services—including phones, tablets, and wearables—through customer-focused, conversational sales and product demonstrations. The consultant provides relevant product information, identifies customer needs, recommends appropriate products, and builds customer confidence in Samsung offerings. The position also involves developing partnerships with Best Buy associates and leadership through training, collaboration, and shared sales goals. The consultant maintains retail brand standards, supports merchandising and product launches, completes sales and retail-insight reporting, and works toward personal and store sales goals. The posting states an average work schedule of 32 or more hours per week, including high-traffic periods, weekends, and some holidays.

Requirements

High school diploma or equivalent.
Strong knowledge of products and services.
Excellent communication, presentation, interpersonal, and problem-solving skills.
Integrity and commitment to customer satisfaction.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Availability to work weekend evenings and high-demand retail holidays.
Ability to maintain customer confidentiality.

Nice To Haves

Six months of prior sales, retail, telecommunications, or marketing experience.

Responsibilities

Demonstrate, sell, and promote Samsung products to customers in Best Buy.
Provide consumers with current and relevant product information to support purchase decisions.
Use conversational consulting sales techniques to drive sales of Samsung mobile products and services.
Identify customer needs and recommend Samsung products that meet those needs.
Build confidence in Samsung products and services among Best Buy employees and new and repeat customers.
Build partnerships with Best Buy staff to advance shared initiatives and goals.
Meet or exceed personal and store sales goals on a monthly basis.
Provide excellent service to customers and clients, including Best Buy employees.
Maintain retail brand standards for merchandising, security, installation, and cleanliness.
Complete display resets when requested and during new product launches.
Submit daily reporting on sales performance and retail insights.
Maintain regular and prompt attendance and accurate daily reporting.
Work during high-traffic retail periods, including weekends, weekday periods, and some holidays.

Benefits

Competitive weekly pay; hourly pay listed as $19.00 per hour.
Quarterly bonus opportunity.
On-demand next-day pay through DailyPay.
Paid online training completed at home using a computer or mobile device.
Company-provided apparel.
Company-provided tablet or phone.
Ongoing training and development.
Medical, dental, and vision benefits eligibility.
Paid time off and paid holidays.
401(k) with company match.
Career-pathing options, personal development opportunities, and professional stretch assignments.