Samsung Experience Consultant Lead
About The Position
2020 Companies is hiring a full-time Samsung Experience Consultant to represent Samsung Electronics America and drive sales of Samsung mobile products and services in a Best Buy retail store. The role focuses on consulting with customers to understand their needs, recommend suitable products, and provide accurate product information. The consultant also builds relationships with Best Buy employees and leadership through training, collaboration, and shared sales goals. The position includes demonstrating and promoting Samsung devices such as phones, tablets, and wearables; supporting merchandising and retail brand standards; completing display resets and daily sales reporting; and delivering strong customer and client service. The role averages 32 or more hours per week and is scheduled during high-traffic periods, including weekends and some holidays.
Requirements
- High school diploma or equivalent.
- Excellent communication, presentation, interpersonal, and problem-solving skills.
- Demonstrated knowledge of products and services.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Availability to work weekend evenings and high-demand retail holidays.
- Ability to maintain customer confidentiality.
- Integrity and commitment to customer satisfaction.
Nice To Haves
- Six months of prior sales, retail, telecom, or marketing experience.
Responsibilities
- Drive sales of Samsung mobile products and services in a Best Buy retail store using conversational consulting sales techniques.
- Identify customer needs and recommend Samsung products that address them.
- Build confidence in Samsung products and services among Best Buy employees and new and repeat customers.
- Build partnerships with Best Buy staff to support shared initiatives and goals.
- Meet or exceed personal and store sales goals and established sales quotas.
- Provide excellent service to customers and Best Buy employees.
- Maintain retail brand standards for merchandising, security, installation, and cleanliness.
- Complete display resets when requested and during new product launches.
- Complete daily reporting on sales performance and retail insights.
- Attend work regularly and promptly.
Benefits
- Competitive weekly pay at $19.00 per hour.
- Quarterly bonus opportunity.
- On-demand next-day pay through DailyPay.
- Paid online training.
- Company-provided apparel.
- Company-provided tablet or phone.
- Ongoing training and development.
- Medical, dental, and vision benefits eligibility.
- Paid time off and paid holidays.
- 401(k) with company match.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
