Samsung Experience Consultant

2020 Companies • Fredericksburg, VA

7d • Onsite

About The Position

The Samsung Experience Consultant (SEC) drives sales of Samsung mobile products and services in a Best Buy retail store. The role uses conversational consulting sales techniques to understand customers’ needs and recommend suitable Samsung products. The consultant also represents Samsung as a brand evangelist, builds relationships with customers and Best Buy staff, and supports store and team sales goals.

The position includes product demonstrations and promotion, sharing current product information, maintaining retail brand standards, completing display resets and launch-related merchandising, and submitting daily reports on sales performance and retail insights. The role requires regular, prompt attendance and accurate reporting. Work is scheduled during high-traffic periods, including required weekends, evenings, weekdays, and some holidays.

Requirements

• High school diploma or equivalent.
• Excellent communication, presentation, interpersonal, and problem-solving skills.
• Demonstrated knowledge of products and services.
• Integrity and commitment to customer satisfaction.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Availability to work evenings, weekends, and high-demand retail holidays.
• Ability to maintain customer confidentiality.

Nice To Haves

• Six months of prior sales, retail, telecom, or marketing experience is preferred.

Responsibilities

• Demonstrate, sell, and promote Samsung products to customers in Best Buy.
• Use conversational consulting sales techniques to drive sales of Samsung mobile products and services.
• Understand customer needs and recommend Samsung products that fit those needs.
• Build confidence in Samsung products and services among Best Buy employees and new and repeat customers.
• Build partnerships with Best Buy staff to support shared initiatives and goals.
• Meet or exceed personal and store sales goals and established monthly or weekly sales quotas.
• Provide excellent service to customers and Best Buy employees.
• Maintain retail brand standards for merchandising, security, installation, and cleanliness.
• Complete display resets upon request and during new product launches.
• Complete daily reporting on sales performance and retail insights.
• Maintain regular and prompt attendance and submit accurate daily reporting.

Benefits

• Competitive weekly pay.
• Hourly pay of $19.00.
• Next-day on-demand pay through DailyPay.
• Paid online training that can be completed at home using a computer or mobile device.
• Apparel provided.
• Company-provided tablet or phone.
• Ongoing training and development.
• The company describes paid holidays, career-pathing options, personal development opportunities, and professional stretch assignments as support available to employees.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED