Samsung Experience Consultant Lead

2020 Companies•Avon, IN

11d•Onsite

About The Position

2020 Companies is hiring a full-time Samsung Experience Consultant to represent Samsung Electronics America and drive sales of Samsung mobile products and services at Best Buy 489 in Avon, Indiana. The role focuses on demonstrating and promoting Samsung devices, including phones, tablets, and wearables, and helping customers choose products that meet their needs. The consultant also builds relationships with Best Buy associates and leadership through training, collaboration, and shared sales goals. The position pays $18.00 per hour, with weekly pay and the opportunity to earn a quarterly bonus. The company provides paid online training, apparel, and a tablet or phone. The role averages 32 or more hours per week and is scheduled during high-traffic periods, including weekends, weekdays, and some holidays. Employees are eligible for medical, dental, and vision benefits, paid time off, paid holidays, and a 401(k) with company match.

Requirements

High school diploma or equivalent.
Excellent communication, presentation, interpersonal, and problem-solving skills.
Demonstrated knowledge of products and services.
Integrity and commitment to customer satisfaction.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Availability to work weekend evenings and high-demand retail holidays.
Ability to maintain customer confidentiality.

Nice To Haves

Six months of prior sales, retail, telecom, or marketing experience.
Passion for customer service and consumer electronics.
Ability to build relationships with customers, Best Buy associates, and leadership.

Responsibilities

Demonstrate, sell, and promote Samsung products to customers in Best Buy.
Use conversational consulting sales techniques to drive sales of Samsung mobile products and services.
Identify customer needs and recommend appropriate Samsung products.
Build confidence in Samsung products and services among Best Buy employees and new and repeat customers.
Build partnerships with Best Buy staff to advance shared initiatives and goals.
Meet or exceed personal and store sales goals and established sales quotas.
Provide excellent service to customers and Best Buy employees.
Maintain retail brand standards for merchandising, security, installation, and cleanliness.
Complete display resets upon request and during new product launches.
Submit daily reports on sales performance and retail insights.
Maintain regular and prompt attendance and accurate reporting.