Samsung Experience Consultant Lead

2020 Companies • Mountain View, CA

7d • Onsite

About The Position

2020 Companies, an outsourced sales and marketing company, is hiring a full-time Samsung Experience Consultant to represent Samsung Electronics America at a Best Buy retail store in Mountain View, California. The role focuses on driving sales of Samsung mobile devices and services, including phones, tablets, and wearables, while providing customer-focused product recommendations and service. The consultant builds relationships with customers and Best Buy employees, supports store and brand goals, and helps ensure Samsung products are effectively presented and promoted.

The position averages 32 or more hours per week and is scheduled during high-traffic periods, including weekdays, weekends, and some holidays. Training is provided online, and company-provided apparel and a tablet or phone are included. Compensation is $25 per hour, with quarterly bonuses and weekly pay. Eligible employees may receive medical, dental, and vision benefits, paid time off, paid holidays, and a 401(k) with company match.

Requirements

• High school diploma or equivalent.
• Knowledge of products and services.
• Excellent communication, presentation, interpersonal, and problem-solving skills.
• Integrity and commitment to customer satisfaction.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Availability to work weekend evenings and high-demand retail holidays.
• Ability to maintain customer confidentiality.

Nice To Haves

• Six months of prior sales, retail, telecommunications, or marketing experience.
• Bilingual ability.

Responsibilities

• Drive sales of Samsung mobile products and services in a Best Buy retail store using conversational consulting sales techniques.
• Identify customer needs and recommend Samsung products that address those needs.
• Build confidence in Samsung products and services among Best Buy employees and new and returning customers.
• Build strong partnerships with Best Buy staff to advance shared initiatives and goals.
• Meet or exceed personal and store sales goals on a monthly basis.
• Provide excellent customer and client service to customers and Best Buy employees.
• Maintain retail brand standards for merchandising, security, installation, and cleanliness.
• Complete display resets upon request and during new product launches.
• Complete daily reporting on sales performance and retail insights.
• Attend work regularly and promptly, maintain accurate daily reporting, and meet established sales quotas and goals.

Benefits

• Competitive weekly pay.
• $25 per hour.
• Quarterly bonus opportunity.
• Next-day on-demand pay through DailyPay.
• Paid online training.
• Company-provided apparel.
• Company-provided tablet or phone.
• Ongoing training and development.
• Eligible medical, dental, and vision benefits.
• Paid time off and paid holidays.
• 401(k) with company match.
• Career pathing options, personal development opportunities, and professional stretch assignments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED