Samsung Experience Consultant Lead
About The Position
2020 Companies is seeking a full-time Samsung Experience Consultant to drive sales of Samsung mobile products and services in a Best Buy retail store. The role focuses on consultative selling, understanding customer needs, recommending suitable Samsung products, and providing excellent service to customers and Best Buy employees. The consultant also builds relationships with Best Buy staff, supports product knowledge through collaboration and training, and represents Samsung as a brand evangelist. The role includes maintaining retail brand standards through merchandising, security, installation, and cleanliness; completing display resets for new product launches; and submitting daily sales and retail insight reports. Success is measured by attendance, reporting accuracy, customer and client satisfaction, and achievement of sales quotas and goals. The position averages 32 or more hours per week and includes shifts during high-traffic periods, including weekends, weekdays, and some holidays.
Requirements
- High school diploma or equivalent.
- Demonstrated knowledge of products and services.
- Excellent communication, presentation, interpersonal, and problem-solving skills.
- Integrity and commitment to customer satisfaction.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Availability to work weekend evenings and high-demand retail holidays.
- Ability to maintain customer confidentiality.
Nice To Haves
- Six months of prior sales, retail, telecom, or marketing experience preferred.
Responsibilities
- Drive sales of Samsung mobile products and services in a Best Buy store using conversational, consultative selling techniques.
- Understand customer needs and recommend Samsung products that meet those needs.
- Build confidence in Samsung products and services among Best Buy employees and new and repeat customers.
- Build partnerships with Best Buy staff to support team initiatives and goals.
- Meet or exceed personal and store monthly sales goals.
- Provide excellent service to customers and Best Buy employees.
- Maintain retail brand standards for merchandising, security, installation, and cleanliness.
- Complete display resets upon request and during new product launches.
- Complete daily reporting on sales performance and retail insights.
- Maintain regular and prompt attendance and accurate reporting.
Benefits
- Competitive weekly pay of $22.00 per hour.
- Quarterly bonus opportunity.
- Next-day on-demand pay through DailyPay.
- Paid online training completed at home via computer or mobile device.
- Company-provided apparel.
- Company-provided tablet or phone.
- Ongoing training and development.
- Medical, dental, and vision benefits eligibility.
- Paid time off and paid holidays.
- 401(k) with company match.
- Long-term career pathing options, personal development opportunities, and professional stretch assignments.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
