Samsung Experience Consultant (PT)

2020 Companies•Springfield, PA
•Onsite

About The Position

2020 Companies is seeking a part-time Samsung Experience Consultant to represent Samsung Electronics America and drive sales of Samsung mobile products and services in a Best Buy retail store. The role focuses on demonstrating and promoting Samsung devices, including phones, tablets, and wearables, while providing customers with relevant product information and recommendations tailored to their needs. The consultant builds relationships with customers and Best Buy employees, supports store and brand initiatives, and works toward personal and store sales goals. The position also includes maintaining merchandising and brand standards, completing display resets, and submitting daily sales and retail insight reports. Work is scheduled during high-traffic periods, including weekends, weekdays, evenings, and some holidays.

Requirements

  • High school diploma or equivalent.
  • Demonstrated knowledge of products and services.
  • Excellent communication, presentation, interpersonal, and problem-solving skills.
  • Integrity and commitment to customer satisfaction.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.
  • Availability to work evenings, weekends, and high-demand retail holidays.
  • Ability to maintain customer confidentiality.

Nice To Haves

  • Six months of prior sales, retail, telecom, or marketing experience.
  • Experience or aptitude in sales and consumer electronics.
  • Strong organization and self-starting skills.
  • Passion for customer service and relationship building.

Responsibilities

  • Demonstrate, sell, and promote Samsung products to customers in Best Buy.
  • Drive sales of Samsung mobile products and services using conversational consulting sales techniques.
  • Understand customers’ needs and recommend Samsung products that meet them.
  • Build confidence in Samsung products and services among Best Buy employees and new and returning customers.
  • Build partnerships with Best Buy staff to support team initiatives and goals.
  • Meet or exceed monthly and weekly personal and store sales goals.
  • Provide excellent service to customers and Best Buy employees.
  • Maintain retail brand standards for merchandising, security, installation, and cleanliness.
  • Complete display resets as requested and during new product launches.
  • Complete daily reporting on sales performance and retail insights.
  • Attend work regularly and punctually and provide accurate daily reporting.

Benefits

  • Competitive weekly pay; hourly pay is $18.00.
  • Next-day on-demand pay through DailyPay.
  • Paid online training that can be completed at home using a computer or mobile device.
  • Company-provided apparel.
  • Company-provided tablet or phone.
  • Ongoing training and development.
  • Paid holidays.
  • Long-term career pathing options.
  • Personal development opportunities.
  • Professional stretch assignments.
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