Samsung Experience Consultant

2020 Companies•Germantown, MD
•Onsite

About The Position

2020 Companies is hiring a Part-Time Samsung Experience Consultant to drive sales of Samsung mobile products and services at a Best Buy retail store. The role involves helping customers choose products that meet their needs, providing current product information, and representing Samsung as a brand evangelist. The consultant builds partnerships with Best Buy staff, supports retail initiatives, and contributes to sales goals and customer satisfaction.

Requirements

  • High school diploma or equivalent.
  • Excellent communication, presentation, interpersonal, and problem-solving skills.
  • Demonstrated knowledge of products and services.
  • Integrity and commitment to customer satisfaction.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.
  • Availability to work evenings, weekends, and high-demand retail holidays.
  • Ability to maintain customer confidentiality.

Nice To Haves

  • Six months of prior sales, retail, telecom, or marketing experience.

Responsibilities

  • Demonstrate, sell, and promote Samsung products to customers in Best Buy.
  • Use conversational consulting sales techniques to drive sales of Samsung mobile products and services.
  • Understand customer needs and recommend appropriate Samsung products.
  • Build customer confidence in Samsung products and services and act as a brand evangelist.
  • Build partnerships with Best Buy staff and collaborate on team initiatives and goals.
  • Meet or exceed personal and store sales goals and established sales quotas.
  • Provide excellent service to customers and Best Buy employees.
  • Maintain retail brand standards for merchandising, security, installation, and cleanliness.
  • Complete display resets when requested and during product launches.
  • Submit daily reports on sales performance and retail insights.
  • Attend work regularly and punctually, including evenings, weekends, and high-demand retail holidays.

Benefits

  • Competitive weekly pay.
  • Hourly pay of $19.00.
  • Next-day on-demand pay through DailyPay.
  • Paid online training that can be completed at home using a computer or mobile device.
  • Company-provided apparel.
  • Company-provided tablet or phone.
  • Ongoing training and development.
  • Paid holidays.
  • Personal development opportunities and professional stretch assignments.
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