Samsung Experience Consultant

2020 Companies • Frisco, TX

3d • Onsite

About The Position

The Samsung Experience Consultant (SEC) drives sales of Samsung mobile products and services within a Best Buy retail store. The role uses conversational consulting sales techniques to understand customers’ needs, recommend suitable Samsung products, and build confidence in Samsung products and services. The consultant also serves as a brand evangelist and partners with Best Buy staff to support shared initiatives and sales goals.

The position involves providing customer and client service, maintaining retail brand standards, merchandising and securing displays, completing display resets during product launches or as requested, and submitting daily sales and retail-insight reports. Success is measured through attendance, accurate reporting, sales quota attainment, and customer and client satisfaction. The role is part-time and requires availability during high-traffic periods, including evenings, weekends, and retail holidays.

Requirements

• High school diploma or equivalent.
• Excellent communication, presentation, interpersonal, and problem-solving skills.
• Demonstrated knowledge of products and services.
• Integrity and commitment to customer satisfaction.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Availability to work evenings, weekends, and high-demand retail holidays.
• Ability to maintain customer confidentiality.

Nice To Haves

• Six months of prior sales, retail, telecom, or marketing experience is preferred.

Responsibilities

• Drive sales of Samsung mobile products and services in a Best Buy retail store using conversational consulting sales techniques.
• Identify customers’ needs and recommend Samsung products that meet them.
• Build confidence in Samsung products and services among Best Buy employees and new and repeat customers.
• Build partnerships with Best Buy staff to advance shared initiatives and goals.
• Meet or exceed personal and store sales goals on a monthly basis.
• Provide excellent service to customers and clients, including Best Buy employees.
• Maintain retail brand standards for merchandising, security, installation, and cleanliness.
• Complete display resets when requested and during new product launches.
• Complete daily reporting on sales performance and retail insights.
• Maintain regular and prompt attendance and accurate reporting.

Benefits

• Competitive weekly pay; hourly pay of $18.00.
• Next-day on-demand pay through DailyPay.
• Paid online training completed at home using a computer or mobile device.
• Apparel provided.
• Company-provided tablet or phone.
• Paid holidays.
• Long-term career pathing options.
• Personal development opportunities.
• Professional stretch assignments.
• Ongoing training and development.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED