Samsung Experience Consultant

2020 Companies•Appleton, WI

7d•Onsite

About The Position

2020 Companies is hiring a part-time Samsung Experience Consultant to represent Samsung Electronics America and drive sales in a Best Buy retail store in Appleton, Wisconsin. The consultant demonstrates, sells, and promotes Samsung mobile products and services, including phones, tablets, and wearables. The role uses conversational consulting to understand customers’ needs and recommend suitable products, while providing current product information and excellent service to shoppers and Best Buy employees. The consultant builds relationships and partnerships with Best Buy staff and leadership through training, collaboration, and shared goals. The position also supports merchandising and retail brand standards, completes display resets for product launches, and reports on sales performance and retail insights. Success is measured by attendance, reporting accuracy, sales results, and customer and client satisfaction. Work is scheduled during high-traffic periods, including weekends, weekdays, evenings, and some holidays. The role offers an hourly wage of $19.00 with weekly pay, on-demand next-day pay through DailyPay, paid online training, provided apparel, and a company-provided tablet or phone. 2020 Companies also describes ongoing training and development, paid holidays, career-pathing options, personal development opportunities, and professional stretch assignments.

Requirements

High school diploma or equivalent.
Excellent communication, presentation, interpersonal, and problem-solving skills.
Demonstrated knowledge of products and services.
Integrity and commitment to customer satisfaction.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Availability to work evenings, weekends, and high-demand retail holidays.
Ability to maintain customer confidentiality.

Nice To Haves

Six months of prior sales, retail, telecommunications, or marketing experience is preferred.

Responsibilities

Demonstrate, sell, and promote Samsung products to customers in Best Buy.
Drive sales of Samsung mobile products and services using conversational consulting sales techniques.
Understand customer needs and recommend appropriate Samsung products.
Build confidence in Samsung products and services among Best Buy employees and new and repeat customers.
Build partnerships with Best Buy staff to support shared initiatives and goals.
Meet or exceed personal and store sales goals and established sales quotas.
Provide excellent service to customers and Best Buy employees.
Maintain retail brand standards for merchandising, security, installation, and cleanliness.
Complete display resets when requested and during new product launches.
Complete daily reporting on sales performance and retail insights.
Maintain regular and prompt attendance and accurate reporting.